# Kintsugi vs Avalara: Sales Tax Automation Compared

Canonical: https://trykintsugi.com/compare/avalara

No matter your company size, enjoy flexible plans and transparent pricing, starting free, with paid plans at $75 per filing or registration. No onboarding fees, no implementation fees, no per-state module pricing, and no annual contract lock-in.

| Feature | Kintsugi | Avalara |
| --- | --- | --- |
| Free Plan | Yes | No |
| Transparent pricing | Yes | Per-state; custom quote above $50M or for VAT |
| AI product classification included free | Yes | No |
| Onboarding included | Yes | Chat only; guided implementation sold separately |
| Live chat support included | Yes | Paid support plan required |
| Kintsugi Intelligence | Yes | No |
| No per-state subscription fees | Yes | No |
| Free nexus monitoring | Yes | No |
| Free address validation | Yes | No |
| Talk to a tax expert | Yes | No |
| Support refunds | Yes | No |

Businesses moving from Avalara to Kintsugi often cite per-state pricing that grows with every new registration, separately billed services such as registration, and slower account support as they scale. Kintsugi offers flat, transparent pricing, onboarding support, and 24/7 live chat with same day responses, so you always know what you're paying for and who to ask when you need help.

## How does Avalara compare to Kintsugi?

## Why teams compare Kintsugi with Avalara

**Pricing you can predict.** Kintsugi starts with a free plan for exposure monitoring, and paid
plans start at $75 per filing or registration, with no per-state subscription, onboarding fees,
implementation fees, or annual contract. Avalara's published plans start at $69 to $79 per state
per month and multiply with every state you're registered in.

**What that looks like in 10 states.** These are starting prices from each company's published
pricing:

| | Avalara Core Compliance | Kintsugi |
| --- | --- | --- |
| Subscription | $9,480/yr billed monthly (10 × $79 × 12), or $7,990/yr billed annually (10 × $799) | None; you pay per filing |
| Registering in 10 states | $4,030 (10 × $403) | From $750 (10 × $75) |
| Filing | Included in the per-state price | From $3,000/yr for 40 quarterly returns, or $9,000/yr for 120 monthly returns |
| Year one | $12,020 on annual billing | From $3,750 (quarterly filer) or $9,750 (monthly filer) |

Avalara's published plans are only available to companies under $50M in revenue. Above that, and
for VAT or GST, Avalara prices by custom quote, and services such as business license guidance
are priced separately. That makes Avalara's total cost harder to predict as you grow: every new
state adds a subscription and a registration fee, and crossing $50M or adding VAT moves you to a
quote. Implementation isn't included in the per-state price: Avalara sells Guided Implementation separately, so get it in writing in your quote.

**Onboarding and support included.** Customers who switched to Kintsugi from Avalara tell us they dealt with poor support and fees they didn't expect. Kintsugi's paid plans include onboarding assistance and 24/7 live chat with same-day human responses, and Premium adds dedicated onboarding and account teams with SLA-backed support plus the Kintsugi Guarantee. Avalara's per-state price includes only its Standard Implementation (chat with an implementation agent and online cases). A scheduled implementation call, configuration review, test-transaction validation, and help resolving setup issues are part of Guided Implementation, which Avalara sells separately. Standard Support, the included tier, promises a first response within 24 hours on weekdays through online cases, with no phone support. Phone and live chat need a paid Priority or Enterprise plan, and 24/7 coverage with a 1-hour response is Enterprise only. Avalara details are from its [support plans page](https://www.avalara.com/us/en/products/support-plans.html), checked September 26, 2026.

**Integrations you can count on.** Avalara lists 1,400+ integrations, but fewer than 80 are built by
Avalara; the rest are built and maintained by third-party partners. Kintsugi offers 60+
integrations, including no-code connections to Shopify, Stripe, Chargebee, and BigCommerce.

## Why teams switch from Avalara to Kintsugi

- **One published price per filing,** starting at $75, instead of a subscription for every state.
- **A free plan** with exposure monitoring, AI product categorization, and address validation.
- **Onboarding and 24/7 live chat included** on paid plans, with no support tier to buy.
- **The [Kintsugi Guarantee](/guarantee):** if our calculation or filing error leads to penalties or
  interest, we pay it.

[Switch to Kintsugi](/kintsugi-demo), [start free](https://auth.trykintsugi.com/en/signup), or [see pricing](/pricing). Comparing more than one tool? See
[Avalara vs. TaxJar vs. Kintsugi](/compare/avalara-vs-taxjar-vs-kintsugi),
[Avalara vs. Anrok vs. Kintsugi](/compare/avalara-vs-anrok-vs-kintsugi), and our guide to the
[best sales tax software](/blog/best-sales-tax-software). On a specific platform? See
[Avalara for Shopify](/compare/avalara-shopify) and [Avalara for NetSuite](/compare/avalara-netsuite).

## Avalara vs. Kintsugi FAQs

### How is Kintsugi's pricing different from Avalara's?

Kintsugi charges per filing or registration, starting at $75, with a free plan for exposure
monitoring and no per-state subscription. Avalara's published plans start at $69 to $79 per state
per month, only for companies under $50M in revenue, plus $403 per state to register. Above $50M,
or for VAT, Avalara quotes custom pricing.

### Who else looks at Avalara?

Mostly enterprises above $50M in revenue with budget for custom-quoted, per-state pricing.

### Can I switch from Avalara to Kintsugi mid-contract?

Our team reviews your registrations, filing history, and contract dates, then plans the switch
around your renewal or cancellation window so there are no duplicate filings or gaps in coverage.
