# How Free to Grow CFO Delivers Sales Tax Clarity Across a Complex Client Portfolio with Kintsugi

Canonical: https://trykintsugi.com/customers/free-to-grow-cfo

Free to Grow CFO is a specialized CFO advisory firm serving consumer brands
in ecommerce and retail. Its clients operate across the US, Canada, Europe,
and Latin America, often with more than 20,000 SKUs and tens of thousands of
monthly transactions.

## When manual processes stop scaling

As the firm's clients expanded into new markets, catching up on sales tax
exposure became time-consuming. Teams had to track nexus, verify
registrations, and chase past filings across multiple jurisdictions. Delayed
compliance often meant back liabilities, missed returns, and unregistered
states.

## Delivering thorough compliance

Free to Grow CFO needed a partner that could support multiple client
organizations across industries and geographies. Kintsugi combined
onboarding support and human-to-human connection with technology designed to
handle complex workflows.

## Streamlined processes

Kintsugi connects to client Shopify stores, monitors transaction volume
against nexus thresholds, automates filings, and surfaces issues that need
attention. The dashboard gives the firm's staff visibility into nexus
thresholds, transaction status, and filing status.

## Supporting clients across borders

For clients expanding into Canada, Europe, and Latin America, Kintsugi helps
the firm understand and address new tax obligations. That support makes it
easier to move from an unresolved exposure backlog to a repeatable compliance
process.

## More time for strategic work

Free to Grow CFO reports less manual work, fewer errors, and more time for
high-value advisory work. Kintsugi has become a trusted part of the firm's
ongoing client relationships.