# How &Collar Saved 50% on Sales Tax Costs and Avoided Black Friday Cash Flow Disasters

Canonical: https://trykintsugi.com/customers/how-and-collar-avoided-cash-flow-disasters-with-kintsugi

- **Annual revenue:** $14M
- **Compliance cost savings:** 50%

&Collar is a men's dresswear company selling sustainable, comfortable workleisure
clothing through Amazon and multiple Shopify stores. Rapid growth made sales tax
compliance difficult to manage across channels.

## Fast growth triggered tax problems

Founder Ben Perkins first managed sales tax manually, then moved to Avalara and
Numeral as the company expanded. A banking-data error with the previous provider
left &Collar non-compliant in Idaho. Shopify held 25% of six weeks of sales
during Black Friday, Cyber Monday, and the holiday season, freezing hundreds of
thousands of dollars at the worst possible time.

## Looking for accuracy, support, and value

&Collar needed confidence that sales tax was handled correctly, a team that
treated the business as more than an account, and pricing that did not trade
quality for savings.

With Kintsugi, the company stopped receiving non-compliance emails from states
and districts while lowering its costs. The finance team described the savings
as enough to pay for several team holiday parties.

## Peace of mind across every channel

Kintsugi connected four Shopify storefronts and Amazon with almost no lift for
the &Collar team. The Kintsugi team handled onboarding quickly, giving finance
and operations a consolidated view of compliance without the manual headaches.

The difference between the wrong provider and the right one can determine
whether cash flows freely during a critical sales period. For &Collar, Kintsugi
delivered hands-off compliance, meaningful cost savings, and the confidence to
focus on growth.