Magento Sales Tax Automation

Magento sales tax FAQ

• Does Kintsugi calculate sales tax inside Magento?

  Yes. With the Kintsugi Sales Tax plugin installed, Kintsugi's tax engine calculates sales tax in real time at checkout on your Magento store. The same data drives nexus monitoring and the returns Kintsugi files, so your storefront and your filings always match.

• Does Kintsugi work with Magento Open Source and Adobe Commerce, including multi-store setups?

  Yes. The Kintsugi Sales Tax plugin supports Magento Open Source and Adobe Commerce 2.4.6 through 2.4.9. If you're running a multi-store or custom setup, our team will walk you through configuring Kintsugi across each storefront.

• How do I set up the Magento integration?

  Create an API integration in your Magento admin with access to sales, catalogue, and customers, then enter its credentials in Kintsugi to start syncing your orders. Install the Kintsugi Sales Tax plugin to calculate tax at checkout. Kintsugi starts surfacing nexus exposure and filing obligations as soon as your data syncs.

• Does Kintsugi handle sales tax if I sell across states, or VAT and GST as my Magento store expands internationally?

  Yes. Kintsugi monitors economic nexus exposure across every US state and VAT and GST obligations in 100+ countries, using the same order and refund data it already syncs from Magento. Whether you're crossing a new state threshold or opening a new country storefront, Kintsugi tracks it automatically.

• What happens when I issue a refund in Magento?

  Kintsugi syncs every refund from Magento so your tax liability calculations stay accurate at the transaction level. Your filings reflect what you actually collected, not just your gross sales.

• I'm switching from Avalara (or TaxJar). Can I run Kintsugi alongside my existing Magento setup?

  Yes. Kintsugi connects directly to Magento without requiring you to change your existing setup first. Run Kintsugi alongside Avalara or TaxJar while you compare results, then move over on your own timeline when you're ready.

• Is my Magento data secure with Kintsugi?

  Yes. Kintsugi is SOC 2 Type II certified, and every connection to your Magento store runs on scoped, least-privilege API access, nothing more than what's needed to monitor exposure and calculate tax. All data stays encrypted in transit and at rest, and we can share our full security documentation with your compliance team on request.