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Kintsugi Launches their Partner Experience: Simplifying Portfolio Management for Selected Partners


Barkin Doganay · December 3, 2024 · 4 min read

Kintsugi Launches their Partner Experience: Simplifying Portfolio Management for Selected Partners

Kintsugi, an AI-powered sales tax automation solution, has launched their Partner Experience, a feature designed with our partners in mind to streamline managing sales tax compliance across your entire customer portfolio. See the Partner Experience in action in this overview video.

With Kintsugi’s Partner Experience, we’ve combined the power of Kintsugi Intelligence with intuitive tools to give partners a comprehensive dashboard for managing customer organizations, taking actions on their behalf, and assigning team members to clients.

Announcing the Kintsugi Partner Experience and Partner Experience Pro

Feeling overwhelmed by managing multiple customers and their unique tax compliance needs? Let Kintsugi take the reins! Kintsugi’s Partner Experience streamlines everything from tracking compliance data to filing returns, empowering you to focus on growing your business while we handle the nitty-gritty of sales tax compliance on your behalf.

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Kintsugi is trusted by over 36 partners and integrates seamlessly with over 22 platforms, offering a streamlined and efficient tax compliance solution that adapts effortlessly to your tech stack.

At Kintsugi AI, we believe that partnerships are the cornerstone of growth. Today, we’re excited to announce the launch of our Partner Experience—a powerful new platform built exclusively for our partners who help expand the Kintsugi ecosystem. Whether you’re managing ten customers or 10,000, this game-changing functionality is designed to give you unprecedented control, visibility, and efficiency—all in one place.

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What Makes the Partner Experience a Game-Changer?

  • Unified Customer Management: Effortlessly manage all your customers with a centralized dashboard that brings everything into one place, whether you have ten customers or 10,000. You can view the Kintsugi plans your customers are on, access their compliance data (like registrations and filings), and seamlessly navigate between their organizations—all with just a click.
  • Powerful Tools for Client Support: Take actions on behalf of your customers with ease, whether it’s managing their compliance workflows or filing taxes. Save time and increase efficiency by performing bulk actions across multiple customers simultaneously.
  • Streamlined Customer Onboarding and Offboarding: Creating new Kintsugi organizations for your new customers has never been easier. When the time comes, you can also archive organizations on behalf of your customers, ensuring a smooth and professional offboarding process. To prioritize data privacy, we securely delete all archived organization data within 60 days of the request, giving you and your customers peace of mind.
  • Efficient Team Management: Easily manage your team within the Partner Experience, delegating tasks and organizing workflows to streamline operations and ensure nothing falls through the cracks. Partners can also invite additional team members to collaborate and manage customer portfolios seamlessly, making it easier to scale operations as your business grows.
  • Dedicated Priority Support: Access faster, dedicated support to resolve issues and keep your operations running smoothly, ensuring both you and your customers are always supported.

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What’s Next?

The Kintsugi Partner Experience is rolling out to all our partners starting today. Existing partners can contact support to enable access. Once activated, you’ll gain access to your partner dashboard, empowering you to take exclusive actions and manage your customers seamlessly. If you’re not yet a Kintsugi partner, now is the perfect time to join and revolutionize your workflow.

This launch is just the beginning. In the coming weeks, we’ll introduce even more powerful features to simplify workflows, provide greater visibility into your customers’ compliance status, and elevate your overall experience. With the Kintsugi Partner Experience, we’re creating a future where you can focus on growing your business and supporting your customers like never before.

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About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.

Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Learn more about Kintsugi’s platform and integrations here

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