How Kintsugi is different
- A free plan to start. Kintsugi's free plan includes global exposure monitoring, nexus threshold alerts, AI product categorization, address validation, and CSV imports.
- Pricing per filing, not order volume. Paid plans start at $75 per filing or registration, with automated registrations, filings, remittance, refunds, and amendments included.
- Beyond US sales tax. Kintsugi's Premium plan covers Canada, the EU, the UK, and 100+ countries, and adds VDA back filing options and the Kintsugi Guarantee.
- More ways to connect. 60+ integrations, including Shopify, Stripe, WooCommerce, QuickBooks, and NetSuite.
- The Kintsugi Guarantee. On Premium, if our calculation or filing error leads to penalties or interest, we pay it. TaxJar's accuracy guarantee is capped at 2x what you paid TaxJar in the prior 12 months, and its filing guarantee covers late AutoFile returns.
What changed at TaxJar since the Stripe acquisition
Stripe acquired TaxJar in 2021. Since then:
- Prices went up. TaxJar's Starter plan now starts at $39 a month, up from $19, and free AutoFile credits dropped from 4 to 2 a year on Starter and from 12 to 4 on Professional (current pricing). Professional at 10,000 orders a month went from $849 to $1,999.
- Extra filings cost more. Each additional AutoFile return went from $30 or $35 to $50 or $55.
- Integrations were cut. TaxJar no longer supports new NetSuite integrations, and its Stripe integration is for existing users only.
- Support is email-first. TaxJar's support SLA promises email replies within 2 business days on Starter and 1 on Professional, and phone is a callback you request by email.
Customers who switched to Kintsugi from TaxJar tell us about slower, less helpful support since the acquisition, along with higher prices and integrations they lost.
TaxJar still sells US-only plans priced by order volume and integrates with Amazon, Shopify, and WooCommerce. Figures were checked on September 26, 2026.
TaxJar fits only US-only sellers with low order volume and few filings.
Switch to Kintsugi, start free, or see pricing. For more options, see our list of TaxJar alternatives, what the Stripe acquisition changed for TaxJar, and the three-way Avalara vs. TaxJar vs. Kintsugi comparison. On Shopify? See TaxJar for Shopify.