Sales tax compliance, priced as it should be

Pricing questions, answered

• What counts as an action?

  Starter is priced at $75 per action in the US and Canada. An action is a registration, a filing, a back filing, a re-file, an amended return, or a deregistration that Kintsugi completes for you. Exposure monitoring, alerts, and CSV imports are free, and there are no transaction fees.

• Is the Free plan really free?

  Yes. The Free plan is $0, and you don't need a credit card. It includes global exposure (nexus) monitoring across the US and 100+ countries, historical liability auditing, nexus threshold alerts, AI-powered product categorization, address validation, Kin, CSV imports, and no-code integrations. Registering, filing, and remitting start on Starter.

• Which plan do I need if I sell outside the US and Canada?

  Scale or Premium. Starter covers registrations and filings in the US and Canada. Every plan, Free included, monitors your exposure in 100+ countries. When you're ready to register and file in the EU, the UK, or anywhere else, Scale and Premium are priced for the countries you need.

• What's the difference between Scale and Premium?

  Scale gives you a fixed monthly price, the countries you need, and real-time tax calculation on invoices, and our team handles the ops work. Premium includes all of that and adds VDA management by our Tax Ops team. It also adds API access, advanced exemption certificate management, and a dedicated customer success manager.

• Do I have to sign a long-term contract?

  No. Every paid plan is month-to-month, and none has a built-in annual price increase. Starter is billed per action and uses a short digital agreement. Scale and Premium are flat subscriptions, billed monthly. The one exception is back filing and VDA work on Premium, which is contracted annually.

• Are there implementation or onboarding fees?

  No. There are no onboarding fees and no transaction fees. Starter includes standard onboarding, Scale adds assisted onboarding, and Premium includes white-glove onboarding with a dedicated customer success manager.

• What happens if I owe back taxes?

  Starter, Scale, and Premium can file back returns for US states. Premium adds VDA management by our Tax Ops team. Customers who complete a VDA often save more in the first year than they pay us.

• Does Kintsugi monitor my state tax portals?

  No, on every plan you keep an eye on your own state and provincial portals. Kintsugi Mail receives your tax mail for you. On Scale and Premium, send us any notice that arrives and we'll handle it.

• What is the Kintsugi Guarantee?
  The Kintsugi Guarantee is included with Scale and Premium. It is our promise that your sales tax, VAT, and GST compliance gets done right: we catch issues before you do, respond in hours, and if a calculation we made or a filing error of ours leads to penalties or interest, we pay it. The full terms are in your agreement. How the Kintsugi Guarantee works
• Do you charge a subscription for each state?

  No. Exposure monitoring across every state is free. On Starter, you pay $75 for each action we complete. Scale and Premium replace per-action pricing with one flat monthly price.