Bill.com Sales Tax Automation

Bill.com sales tax FAQ

• Does Kintsugi calculate sales tax inside Bill.com?

  Yes. Kintsugi's tax engine calculates sales tax on your Bill.com invoices and credit memos in real time, as they're created, and sets the tax on the invoice in BILL. Kintsugi then uses the same data to track nexus and file your returns, so your receivables and your filings stay aligned.

• What BILL data does Kintsugi sync?

  Kintsugi syncs your customers, classification items, invoices, and credit memos from BILL. Sales orders and sales receipts fall outside this integration for now.

• How do I connect BILL, and how long does it take?

  You connect your BILL accounts receivable organisation to Kintsugi with a token and your organisation ID, scoped to that single organisation. Once it's saved, Kintsugi starts syncing and surfacing your nexus exposure, with nothing to export by hand.

• Can I run Kintsugi alongside my current provider before switching?

  Yes. Connect Kintsugi to BILL without changing how you invoice today, and run it alongside your existing provider during evaluation. When you're ready, our team helps you transition on your timeline, whether that's from Avalara, TaxJar, or another tool.

• What happens as I invoice customers in new states or countries?

  Kintsugi tracks new nexus automatically as your BILL customer base grows, using your invoice data as the source of truth. It monitors every US state, plus VAT and GST obligations in 100+ countries as you invoice internationally.

• What happens when I issue a credit memo in BILL?

  Kintsugi syncs the credit memo automatically so your tax liability stays accurate. Adjustments are accounted for at the transaction level, so your filings reflect what you actually collected, not gross invoiced amounts.

• Is my BILL data secure with Kintsugi?

  Yes. Kintsugi holds SOC 2 Type II certification and connects to BILL with least-privilege access scoped to one organisation, so it only touches the data it needs to calculate and file your tax. All synced data is encrypted in transit and at rest, and we're glad to share our security documentation with your finance or compliance team.