Walmart Sales Tax Automation

Walmart sales tax FAQ

• Does Kintsugi calculate sales tax inside Walmart?

  Walmart does, for the orders it facilitates: as the marketplace facilitator, it collects and remits that tax, and Kintsugi's read-only integration doesn't change it. Kintsugi calculates what's still yours, including sales on your other channels and taxes outside facilitator coverage, then registers, files, and remits it.

• If Walmart already collects and remits tax on my orders, why do I need Kintsugi?

  Facilitator remittance doesn't cover everything. Walmart's seller terms say it passes the non-facilitator taxes it collects back to you for reporting and payment, and your sales on other channels still count toward nexus. Kintsugi tracks that exposure, classifies your products for accurate taxability, and registers, files, and remits what's left.

• How do I connect Walmart to Kintsugi?

  Find the Kintsugi app in the Walmart Seller Centre app store, click Connect, and authorise access in Walmart and then in Kintsugi. Your last 180 days of orders sync automatically, and you can upload older orders by CSV.

• Does Kintsugi work outside the US on Walmart?

  Not yet. Kintsugi's Walmart integration covers Walmart's US marketplace only, since that's where Kintsugi's app on Walmart currently operates.

• I'm switching from Avalara or TaxJar. Can I use Kintsugi alongside my Walmart setup?

  Yes. Connecting Kintsugi to Walmart doesn't require changing anything about how you sell first. Most customers run Kintsugi alongside their existing tool during evaluation, then work with our team to complete the switch on their own timeline.

• What about sales tax on the channels I sell through besides Walmart?

  Kintsugi combines your Walmart data with every other platform you sell through, so your exposure picture covers all of it, not just what Walmart facilitates. That matters most once a state threshold gets crossed by combined sales you wouldn't see by looking at Walmart alone.

• What happens when I issue a refund or cancellation on Walmart?

  Kintsugi syncs refunds and cancellations as Walmart records them and adjusts your tax liability at the transaction level, so what you file matches what you actually collected, not the original order totals.

• Is my Walmart data secure with Kintsugi?

  Yes. Kintsugi holds SOC 2 Type II certification and connects to Walmart with least-privilege, read-only access, nothing beyond what's needed to monitor exposure and prepare filings. Everything is encrypted in transit and at rest, and we'll share our security documentation with your team on request.