08 December

Sign up for free
If you're selling in the U.S. and thinking about expanding internationally, here's something that might surprise you: you don't get to choose one tax system or the other…you get both.
In the U.S., sales tax follows a maze of state, county, city, and sometimes even special district rules. When you sell abroad, you're suddenly dealing with national systems like VAT (Value Added Tax) or GST (Goods and Services Tax).
That creates a unique challenge: managing U.S. state sales tax and international VAT/GST at the same time, often within the same checkout experience. For fast-growing e-commerce and SaaS companies, this shift from "selling a bit cross-border" to "operating globally" can turn tax compliance into a serious bottleneck.
In this article, we’ll explore what makes cross-border tax compliance tricky, where companies tend to stumble, and how to build a system that can actually scale with your growth.
U.S. sales tax is jurisdictional and fragmented.
In the U.S., sales tax is a patchwork. Nexus thresholds change by state (think economic nexus, physical nexus, marketplace nexus…), and what's taxable in one place might be exempt somewhere else. Tax rates shift from city to city, district to district, and you're filing and remitting to dozens of separate agencies.
For sellers, this means managing compliance across thousands of local tax jurisdictions, each with its own personality.
VAT/GST is national, but layered.
Outside of the U.S., most countries use VAT or GST systems. These are centralized at the national level, but don't mistake that for simplicity! Within VAT or GST systems, vendors must deal with registration thresholds that vary (and sometimes have special rules for non-residents), standard versus reduced rates depending on what you're selling, requirements to display VAT-inclusive pricing, input tax credits that complicate your bookkeeping, and digital services rules that can pull you into compliance faster than you'd expect.
VAT/GST is a completely different way of thinking about how tax gets collected and reported.
The result is that you're juggling two fundamentally different compliance models at the same time.
Here's a common misconception: "international taxes start when we open a warehouse overseas." The reality is, the tax clock starts ticking much earlier.
Cross-border e-commerce sellers often find themselves with local obligations once they cross minimal thresholds or start selling digital goods. And if you're selling SaaS or downloadable products, VAT/GST rules are frequently destination-based, meaning where your customer is matters more than where you are.
Meanwhile, your U.S. sales tax responsibilities don't disappear — they usually grow right alongside your international expansion. More marketing means more customers, which means more states where you've crossed nexus thresholds.
So you end up squeezed from both directions: more U.S. nexus exposure, new VAT/GST registrations, expanded reporting expectations, increasingly complex product taxability rules, and audit risk across multiple countries. It's the "global expansion tax" nobody warns you about upfront.
Canada deserves special mention because it's particularly tricky for international sellers. Its GST/HST registration threshold for non-resident digital and e-commerce businesses can be based on your global sales, not just what you're making within Canadian borders.
That means if you're already doing solid volume in the U.S., Europe, or elsewhere, you might trip Canada's registration line earlier than you'd expect, even if Canadian revenue is still relatively modest. Companies often assume thresholds are "local only," then get a rude awakening when they realize Canada's rules look at worldwide taxable supplies. In practical terms: Canada can pull you into compliance sooner than most other markets, so it's worth checking early if you're scaling globally.
Here are the traps we see most often when companies start selling internationally:
Mismatched jurisdictions at checkout. A U.S. system might calculate tax based on where you're shipping, while VAT/GST often depends on customer location, product type, and your seller status.
Assuming exemptions travel with you. U.S. exemptions typically work through resale certificates or product-based rules. VAT/GST exemptions are usually about buyer type and proper documentation.
Underestimating import duties and customs fees. Sales tax and VAT/GST are only part of what your international customers might pay. Physical goods often trigger duties based on tariffs, import VAT, brokerage fees, and de minimis thresholds that vary by country.
"We'll register later…” Many companies wait until a marketplace asks for a VAT number, a payment processor flags them, they receive a concerning letter, or an acquisition due diligence checklist surfaces the gap.
Treating filings as purely operational. Cross-border compliance is fundamentally a data problem. If your systems don't track product tax categories per country and state, customer type (B2B versus B2C), location evidence, marketplace versus direct channels, and exemptions with supporting documentation, then filings become guesswork and audits become painful.
The smartest way to prevent tax chaos is to treat it like infrastructure. Here's what a resilient compliance stack actually needs:
One source of truth for transactions. A single, normalized dataset that captures your SKU and product tax category, pricing with discounts and fees, buyer location evidence, sales channel (direct, marketplace, wholesale), and tax collected with reason codes (standard, reduced, exempt, zero-rated).
Continuous nexus and threshold monitoring. Compliance triggers aren't static. U.S. nexus can appear mid-quarter, and VAT/GST thresholds can be crossed quietly through marketplaces or digital sales. Automated alerts matter because tax obligations rarely wait for your finance team to notice.
Product taxability mapping that scales. Taxability is the silent killer of global accuracy. Your stack should support per-state U.S. rules, per-country VAT/GST rate categories, rule changes that don’t require custom engineering, and bundled product logic. If you can't map product taxability well, everything downstream breaks.
Exemption and documentation workflows. You don't want "exempt" to mean "someone manually checked a PDF somewhere." A real system collects exemption evidence at checkout, validates IDs where required, stores documentation for audit trails, and applies rules automatically.
Localized filing and remittance, automated. Filing shouldn't require heroics every month. A scalable stack generates jurisdiction-accurate returns, supports local filing formats, keeps schedules and reminders centralized, and reduces manual touchpoints. The goal is compliance by default, not compliance by last-minute scramble.
If you're early in global expansion, here's what to do this quarter to stay ahead.
Map where you're already exposed. Create a simple table showing your top countries by revenue, top U.S. states by revenue, fulfillment locations (both U.S. and abroad), marketplaces you're using, and your digital versus physical product mix. This reveals where thresholds are likely already crossed.
Classify your products for taxability. Even a lightweight mapping helps. Sort products into categories like "standard rated everywhere," "reduced rate in some places," and "often exempt or zero-rated." Do this once, keep it updated, and it'll pay dividends forever.
Fix checkout logic before filings. Get the right tax on the right transaction first. If checkout is wrong, filing becomes damage control. If checkout is right, filing becomes routine.
Capture the right evidence. For VAT/GST, location evidence and VAT IDs matter. For U.S. sales tax, exemption certificates and buyer type matter. Set your systems to collect what you'll need before you actually need it.
Choose tools that work together. A "U.S.-only" system plus a random VAT plugin equals reconciling two partial truths forever. Look for a stack that supports cross-border tax compliance, handles U.S. sales tax and international VAT/GST in one flow, and maintains consistent reporting and audit trails.
##Global Growth Needs Global Tax Infrastructure Cross-border expansion is genuinely exciting — new markets, new customers, new momentum. But growth across borders makes tax complexity compound quickly, and the problems don't announce themselves until they're urgent.
A proactive tax approach saves you from margin-eating retroactive liabilities, late-registration penalties, customer experience disasters from surprise duties, slow financial closes, and due-diligence red flags during fundraising or M&A.
The companies that win globally treat tax like a product: designed intentionally, automated thoughtfully, and built to scale. If global sales tax expansion is on your roadmap, now is genuinely the best time to build the foundation.
Learn how Kintsugi scales alongside your growth, across borders, currencies, and tax codes.
At Kintsugi, we're dedicated to sharing our deep expertise in B2B financial technology and sales tax automation. Dive into our insights hub for essential guidance on navigating complex compliance challenges with AI-driven solutions. Explore practical strategies, industry trends, and regulatory updates tailored to enhance your operational efficiency. Trust Kintsugi to empower your business with comprehensive knowledge and innovative tools for seamless sales tax management.
2261 Market St,
Suite 5931
San Francisco, CA 94114
Resources
US State Sales Tax GuidesCanada Province Sales Tax GuidesUS City Sales Tax GuidesFree Exposure (Nexus) StudySecurity & PrivacyBlogAPI ReferenceKintsugi Status2261 Market St,
Suite 5931
San Francisco, CA 94114
