Why Some Businesses Choose Kintsugi Over Zamp for Sales Tax Compliance

Managing sales tax compliance is a critical task for businesses, and selecting the right solution can make all the difference. Both Kintsugi and Zamp aim to simplify exemption certificate management, tax determination, and filing, but some businesses that have evaluated both often choose Kintsugi for key reasons. Customers have shared that Kintsugi’s seamless integrations, transparent pricing, and automation capabilities make it an effective, scalable solution.

Pricing Transparency and Accessibility

One of the most common concerns customers mention when evaluating Zamp is its pricing structure. As of this writing, Zamp’s pricing page lists a $999/month fee for handling sales tax in 20 states, but does not clearly outline which features are included at different tiers. Some businesses have reported that they must schedule a call just to obtain a quote, making it difficult to compare options upfront.

In contrast, Kintsugi offers clear, flat-rate, and flexible pricing with no annual commitments. Customers appreciate knowing exactly what they are paying for without worrying about hidden fees. For some businesses operating across multiple jurisdictions, this transparency allows for better financial planning and avoids unexpected costs. View Kintsugi plans and pricing.

Seamless Integrations for Simplified Compliance

Some businesses looking for a streamlined setup process have found that Kintsugi’s integrations make compliance easier. Customers highlight Kintsugi’s 1-click integrations with Shopify, Stripe, Chargebee, QuickBooks, BigCommerce, and WooCommerce as a major advantage, allowing them to sync sales tax compliance with their existing platforms effortlessly.

Businesses that we have talked who have evaluated Zamp have noted that it does not offer a 1-click Shopify integration and lacks real-time sales tax injection for invoices in platforms like Stripe and QuickBooks. This means some businesses may need additional manual processes or workarounds, which can create inefficiencies over time.

Automation That Works for Businesses

For some companies managing multi-state sales tax compliance, automation is essential to reducing errors and saving time. Customers have shared that Kintsugi’s tools track multi-state nexus thresholds in real time and automatically adjust for tax rate changes. This ensures some businesses remain compliant without manual intervention.

Some businesses that have evaluated both solutions mention that Kintsugi’s automation extends across exemption certificate management, tax determination, and filing—eliminating the need for additional third-party tools. By contrast, some customers have found Zamp’s automation capabilities to be less comprehensive, requiring additional effort to keep up with tax changes across multiple jurisdictions.

User-Friendly Experience and Real-Time Insights

Ease of use is another reason some businesses choose Kintsugi. Customers have highlighted Kintsugi’s intuitive interface and centralized dashboard, which provide clear visibility into tax obligations. With Kintsugi Sheets, some businesses can track sales tax liabilities in real time, helping them stay ahead of compliance issues.

Some businesses evaluating Zamp have mentioned that its interface and workflows can be less intuitive, leading to a steeper learning curve and requiring more time to complete tasks. In a high-stakes area like sales tax compliance, where mistakes can be costly, an easy-to-use platform can make a significant difference.

Reliable Customer Support

Sales tax compliance can be complex, and having responsive customer support is essential. Customers have praised Kintsugi’s support team for being knowledgeable, proactive, and available when needed. Whether handling multi-state filings, exemption certificate management, or use tax rules, some businesses have found Kintsugi’s support to be a valuable resource.

Some businesses that have evaluated Zamp have expressed concerns over slower response times and limited availability for troubleshooting, which can cause delays in addressing compliance issues. Given the high cost of tax errors, quick and effective support can be a crucial factor in choosing a solution.

Why Some Businesses Are Choosing Kintsugi

Our customers when evaluating both Kintsugi and Zamp consistently highlight Kintsugi’s transparent pricing, seamless 1-click integrations, and automation as key reasons for their choice. With a user-friendly platform and real-time compliance tracking, Kintsugi simplifies sales tax management while ensuring some businesses stay compliant across multiple jurisdictions. These factors make Kintsugi a trusted partner for some businesses looking to streamline their tax processes without unexpected costs or inefficiencies.