Kintsugi Simplifies Onboarding: No Contracts, Just Instant Value and Peace of Mind

At Kintsugi, we believe that great customer experiences begin with simplicity. That's why we’re excited to announce that customers will no longer need to sign Customer Service Agreements to get started with our platform. Instead, you can sign up directly, trusting that our Terms and Conditions provide the same comprehensive protections you would expect from a traditional CSA—without the need for legal reviews or time-consuming negotiations.

We understand that businesses often face delays when reviewing contracts, engaging legal teams, and navigating procurement processes. Our goal is to eliminate these hurdles, allowing you to begin using Kintsugi’s powerful AI-driven sales tax management solutions faster, with the assurance that your business is fully protected.

The Benefits of Kintsugi’s Streamlined Onboarding Process for Sales Tax Management

One-Year Price Protection Without Annual Contracts

With Kintsugi, you don't need to commit to a long-term contract to benefit from price stability. We offer one full year of price protection, ensuring your sales tax compliance solution remains affordable and predictable for 12 months. Whether you’re calculating taxes across multiple states or managing a complex sales tax nexus, our transparent pricing helps you plan and budget with ease.

Indemnification for Errors and Omissions in Sales Tax Calculations

We take full responsibility for the accuracy of our service. In the unlikely event of an error in sales tax calculations, Kintsugi provides indemnification up to the amount you’ve paid in the previous 12 months. This ensures that your business is protected against costly mistakes in sales tax filing and nexus determination, giving you peace of mind that we stand behind the integrity of our platform.

30-Day Money-Back Guarantee

We’re confident that Kintsugi will simplify your sales tax management and tax compliance processes. If, within the first 30 days, you feel that our platform doesn’t meet your needs, we offer a money-back guarantee. You can try our solution for sales tax filing and registering without any risk, knowing you can cancel with no penalties if we don’t deliver the value you expect.

Cancel at Any Time, No Penalties

Kintsugi is committed to offering flexibility. If you no longer require our sales tax management services, you can cancel at any time without facing penalties or complex exit clauses. Whether you're managing tax compliance across multiple jurisdictions or ensuring you're registered for sales tax in new regions, Kintsugi adapts to your evolving needs.

SOC 2 Certification and Robust Security for Your Sales Tax Data

At Kintsugi, your business’s tax compliance data is secure. We are SOC 2 certified, meeting the highest industry standards for data security, confidentiality, and privacy. Whether you’re managing sales tax calculations or registering for sales tax in different states, you can trust that your data is protected and that we maintain the security required for sensitive tax information.

Why This Matters

Our decision to eliminate the need for a formal CSA reflects our confidence in the value we provide and our desire to remove unnecessary barriers to getting started. By offering clear, transparent Terms and Conditions, we ensure you are fully protected—without the hassle of negotiating complex contracts. This approach allows you to begin using our platform right away, empowering you to unlock the potential of Kintsugi’s AI-driven solutions without delay.

With Kintsugi, you can focus on driving your business forward, knowing that you’re supported by robust protections and clear terms—offered without the need for complicated agreements or legal interventions.

Ready to Experience the Difference?

Sign up today and experience how Kintsugi simplifies your sales tax automation journey. No contracts, no redlines—just immediate access to a platform designed to help your business grow with confidence, security, and ease.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.

Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Learn more about Kintsugi’s platform and integrations here.