Lavender Revenue in Bloom: How Capay Valley Lavender Spent 50% Less Time On Tax Compliance with Kintsugi

Nestled in the scenic Capay Valley, Capay Valley Lavender is a small, family-owned farm that cultivates high-quality, organic lavender. Founded in 2017 by Sherri Lewis Wood, a passionate entrepreneur with a deep appreciation for sustainable agriculture, the company was born out of a vision to create handcrafted, eco-friendly products that celebrate the versatility of lavender. From fragrant essential oils to culinary delights and skincare essentials, Capay Valley Lavender offers a diverse range of items crafted with care and dedication.

Sherri's journey began with planting over 10,000 lavender plants on her farm, transforming a love for nature into a thriving business. Her commitment to sustainability is evident in every aspect of the operation, from organic farming methods to the handcrafted production process. Each product reflects Sherry’s dedication to quality and her belief in lavender's therapeutic and culinary value.

Today, Capay Valley Lavender is a beloved local brand and a trusted name among customers across California and beyond. Sherri's hands-on approach ensures that every product resonates with the farm's quality, sustainability, and craftsmanship values. Through her hard work and vision, she has built a company that brings the soothing essence of lavender to homes while fostering a deep connection to nature.

Challenge: Grappling with California's tax complexities

Capay Valley Lavender faced mounting challenges as Sherri expanded her business. With California’s sales tax regulations varying across state and local jurisdictions, compliance became a time-consuming burden. Managing sales tax calculations and filings consumed half of her day, leaving little time for her true passions—farming and crafting products.

For small businesses like Capay Valley Lavender, managing sales tax involves more than just knowing the sales tax rate—it requires staying updated on the constantly evolving local regulations. The constant changes in local regulations heightened the risk of non-compliance, potentially leading to audits and penalties.

This increased the risk of non-compliance adds up to her already heavy workload because Sherri had to divert a lot of time away from her farm and handcrafting products, which highlighted her need for a more streamlined, automated tax solution.

Sherri knew she needed a solution that could handle the administrative load while ensuring accuracy.

Solution: Kintsugi’s sales tax automation software

Enter Kintsugi—a tax automation platform designed to integrate seamlessly with Shopify, Capay Valley Lavender’s e-commerce platform. Kintsugi’s features streamlined every aspect of sales tax compliance, from permit management to filing.

Sherri immediately noticed the benefits — faster sales tax compliance. What used to take hours now only takes minutes when she started using Kintsugi. She also received the assistance right when she needed it, regardless of what day or time of the day it was.

Kintsugi’s automation replaced the need for costly bookkeeping services. The platform’s affordability, compared to outsourcing her sales tax management, resulted in significant savings. By choosing Kintsugi, Sherri reduced the financial strain of complying with California’s complex tax regulations while maintaining accurate records.

Also, Sherri was pleased with Kintsugi's intuitive interface. It was easy to use, so navigating didn't take much time. The customer support is also responsive when she needs assistance.

Impact: Saves money and time

After implementing Kintsugi, Sherri witnessed the following remarkable transformation:

• 30-minute tax filings: Automating tax calculations and filings freed up significant time for Sherri to focus on growing her business. Tax filings that used to take hours now only take 30 minutes with Kintsugi.
• 50% less time on compliance: Administrative tasks no longer consumed half of Sherri's day. Sherri saved countless hours annually by automating her sales tax compliance.
• Reduced financial strain: By eliminating manual errors and minimizing compliance risks, Kintsugi saved Capay Valley Lavender both time and money.
• Enhanced operational efficiency: Sherri could dedicate more time to expanding her product line and nurturing her farm because her sales tax compliance is guaranteed with Kintsugi.

With Kintsugi managing sales tax compliance, Capay Valley Lavender is poised for sustainable growth. Sherri now focuses on expanding her e-commerce offerings and reaching new markets without worrying about tax complexities.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales. Top companies like Alchemy Marketing and Cabi use our app.  Sasha Novakovich of Alchemy Cloud just spent three minutes on the platform and understood their sales tax exposure.

We can do the same for you. Sign up or book a demo now.