How Kintsugi’s Sales Tax Software Transforms Compliance

Who Is Super Keen?

SK Shop, part of Super Keen’s creative brand, is a New York City-based studio specializing in unique, print-on-demand products. Founded by a team with a passion for design and sustainability, they offer an eclectic mix of items, from practical goods to playful accessories. However, as their ecommerce presence and client base grew, so did the operational challenge of handling sales tax compliance across multiple states. What started out as manageable quickly became overwhelming as they reached nexus in many different tax jurisdictions.

Seeking a solution, SK Shop explored several sales tax software options, including legacy platforms like Avalara, but found that they were too costly and difficult for their small business to navigate. The extensive training required and unresponsive customer support made these platforms incompatible with their needs. Though, after learning about Kintsugi from friends, they began to see a real solutions to their problems. With its straightforward setup, automation capabilities, and seamless integration with ecommerce and accounting platforms, Kintsugi presented itself as the ideal tax compliance solution to streamline operations and empower their growth without sacrificing creative focus.

Finding an Automation Software That Does It All Can Feel Impossible

As Sk Shop’s business expanded, so did the administrative burden of managing sales tax across multiple states. Operating on a print-on-demand model meant sending orders out of state--each with their own unique sales tax requirements. Trying to manage these taxes manually had become a time-consuming process that diverted resources from their actual business: helping clients create an amazing brand. They soon realized that automating their sales tax compliance would be essential in maintaining their success as a top branding agency.

When SK Shop began exploring options, they quickly learned that a lot of sales tax platforms created problems rather than solved them. Many legacy systems were too difficult to set up and required extensive training, which didn’t align with their workflow. Additionally, the pricing structures of these platforms often barred small businesses from using them, and the inadequate customer support only exasperated all their grievances. Although they didn’t give up their search, they knew there had to be a sales tax platform that met all their needs and didn’t cost a fortune.

Not All Automation Software's are Created Equal

After experiencing all the negativities of other sales tax platforms, SK Shop decided to ask for recommendations from other business owners like them. Through this network, they were introduced to Kintsugi, a modern, AI-powered sales tax compliance platform specifically designed to be user-friendly and adaptable for growing businesses. Its straightforward setup process immediately stood out, requiring no extensive training or complex onboarding, unlike the other sales tax software they had tried. they were impressed with how easily Kintsugi integrated with their existing ecommerce and accounting systems, allowing for a seamless transition.

Kintsugi’s AI-driven automation brought a level of accuracy and efficiency that was unmatched by their competitors, handling sales tax calculations and filings across multiple states with minimal manual input. For them, Kintsugi’s pricing structure was also a much better fit for a small business, offering essential features without unnecessary costs. The responsive customer support further reinforced their decision, giving them peace of mind knowing they could rely on expert assistance whenever they needed it. Ultimately, the AI-powered compliance solutions Kintsugi provided were the ideal fit for SK Shop’s needs, enabling them to scale confidently.

How Kintsugi's Ai Has Revolutionized SK Shop's Sales Tax Compliance

• Time Savings: Since implementing Kintsugi, SK Shop has reclaimed over 20 hours each month that were previously spent on manually tracking and filing sales tax across jurisdictions. This has enabled them to concentrate on creating more designs and sourcing better materials. Kintsugi has effectively freed them from the burden of sale tax and helped them boost their overall productivity.
• Enhanced Accuracy: Kintsugi’s AI-driven software ensures accurate calculations and timely filings for SK Shop’s multi-state sales tax obligations. The 98.3% reduction in human error has increased their confidence in their compliance. This level of accuracy has minimized their risk of costly penalties and missed deadlines, which has been a huge relief for them.

• Improved Cost Efficiency: Compared to legacy platforms, Kintsugi’s pricing structure is well-suited to SK Shop’s budget as a small business. By offering an affordable solution tailored to their specific needs, Kintsugi has allowed them to achieve near-perfect sales tax compliance without the high costs of traditional software. The value they have received has exceeded their expectations, reinforcing their decision to switch.

Why Ai is the Future of Sales tax

Since switching to Kintsugi, SK Shop has found an entirely new approach to managing sales tax compliance—one that is efficient, accurate, and stress-free. AI-powered automation has transformed the once previously overwhelming task into a streamlined process that requires minimal manual oversight. With Kintsugi handling all aspects of their sales tax calculations, filings, and compliance updates, they can focus fully on their creative work, confident that they’re meeting all regulatory requirements. They appreciate how the software not only saves them time but also helps to alleviate the anxiety of any potential errors or missed deadlines they might incur, giving them newfound peace of mind.

For other businesses facing similar challenges, SK Shop believes that Kintsugi’s AI-driven sales tax automation platform is a solution worth considering. The ease of automation, combined with accuracy and support, makes sales tax compliance far more manageable and accessible for growing small businesses. Embracing AI in this way allows companies to shift their focus from tedious tax tasks to areas that fuel their growth and innovation. SK Shop encourages other businesses like them to join the AI revolution and make their sales tax compliance an opportunity for growth rather than an obstacle.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.

Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Learn more about Kintsugi’s platform and integrations here