How SK Shop Enjoys 20-Hour Extra Time Per Month, 98% Reduced Penalty Risks With Kintsugi

SK Shop, a creative studio based in New York City, specializes in unique print-on-demand products. Founded with a passion for design and sustainability, the brand has become a beloved source of practical goods and playful accessories. SK Shop is part of Super Keen's creative brand.

However, with growth came complexity—managing sales tax compliance across multiple states quickly became a major operational challenge. As its e-commerce presence expanded, SK Shop faced mounting sales tax obligations in various jurisdictions, which it initially handled manually.

This approach soon proved unsustainable, diverting time and resources from their creative focus. SK Shop needed a solution to simplify compliance and support their growth—without breaking the bank.

Challenge: Scaling amid complex sales tax obligations

Operating on a print-on-demand model meant SK Shop shipped orders across state lines, each with unique tax requirements. Attempting to manage these taxes manually was time-consuming and error-prone, making compliance an exhausting process.

SK Shop explored several sales tax software options, including legacy platforms like Avalara, but the experience was anything but seamless.

They found Avalara too costly and difficult for their small business to navigate. The extensive training required and unresponsive customer support made these platforms incompatible with their needs.

The high costs, extensive training requirements, and poor customer support of legacy systems left them searching for a better option.

Solution: Seamless sales tax automation with Kintsugi

After asking for recommendations from other business owners, SK Shop discovered Kintsugi—a modern, AI-powered sales tax automation platform. Its user-friendly interface and seamless integration with ecommerce and accounting tools made it stand out from competitors.

Kintsugi’s AI-driven system brought several benefits:

• Effortless onboarding: Unlike legacy platforms, Kintsugi requires no extensive training or complex setups.
• Automated accuracy: The platform handled sales tax calculations and filings across states with precision, reducing errors and saving time.
• Affordable pricing: Kintsugi’s flexible pricing model fits SK Shop’s budget as a growing small business.
• Responsive support: Reliable customer service ensured peace of mind when addressing tax-related queries.

Impact: More free time and 98% less errors

Since adopting Kintsugi, SK Shop has seen transformative results:

• 20-hour extra time every month: Reclaiming over 20 hours each month previously spent on manual sales tax tasks, the team can now focus on creative work and scaling their business.
• Reduced errors by 98%: Kintsugi’s AI-powered calculations and timely filings reduced errors by 98.3%, minimizing the risks of penalties.
• Compliance within budget: Kintsugi’s affordable pricing delivered exceptional value, making compliance achievable without straining its budget.

For SK Shop, embracing AI-powered sales tax automation has been a game-changer. Kintsugi has eliminated the stress of compliance, enabling the team to channel their energy into what they do best—creating exceptional products.

Other small businesses facing similar challenges can find the same benefits with Kintsugi’s intuitive platform. With automation that streamlines operations, reduces errors, and saves valuable time, Kintsugi is paving the way for businesses to turn compliance from a burden into an opportunity for growth.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales. Top companies like Alchemy Marketing and Cabi use our app.  Sasha Novakovich of Alchemy Cloud just spent three minutes on the platform and understood their sales tax exposure.

We can do the same for you. Sign up or book a demo now.