E-Mart Saves 90% Time on Sales Tax Compliance with Kintsugi's Automation

E-Mart, a Los Angeles-based company founded in 2013, has become a trusted name in the photography industry. Specializing in high-quality photography equipment such as lighting kits and backdrops. With a focus on accessibility, E-Mart ensures their gear remains affordable without compromising quality.

E-Mart serves professionals and enthusiasts, helping them bring their creative visions to life. Founded with a mission to make premium equipment accessible to everyone, E-Mart has built a reputation for innovation and customer satisfaction. They continually adapt to the evolving demands of the creative industry, delivering versatile tools that cater to a variety of projects, whether it’s product photography, live streaming, or studio shoots. E-Mart’s dedication to providing reliable products is matched by their commitment to exceptional customer service, ensuring that every creator receives the support they need to succeed.

E-Mart’s philosophy extends beyond just selling equipment—they are passionate about inspiring creativity. By offering budget-friendly solutions and prioritizing quality, the company has become a go-to resource for creators looking to achieve professional results without breaking the bank. As E-Mart continues to grow, they remain steadfast in their mission to support and empower the creative community, making professional-grade equipment accessible to all.

Challenge: Managing multijurisdictional tax compliance manually

With nearly 1,000 orders shipped monthly, the company’s commitment to reliable products and fast nationwide shipping has fueled steady growth and customer loyalty. As E-Mart’s customer base grew, so did the complexity of their tax compliance obligations.

E-Mart found it increasingly difficult to keep up with local sales taxes, use taxes, and exemptions manually. They needed to manage use taxes on applicable purchases and account for specific exemptions for certain goods and the job became exhausting and demanded too much of their time.

Without a robust system, E-Mart faced risks of errors, penalties, and operational slowdowns. The company knew they needed a solution that could automate tax calculations, provide real-time updates, and ensure accurate filings, freeing them to focus on scaling their business.

Solution: Kintsugi’s sales tax automation tool

Realizing that their manual processes were unsustainable, they turned to Kintsugi, an automated tax compliance platform, for a streamlined solution to support their expanding business. Kintsugi’s powerful sales tax platform transformed E-Mart’s compliance process by automating everything from tax calculations to exemption management.

The platform’s seamless integration with Shopify allowed E-Mart to sync their sales data effortlessly, eliminating manual entries and significantly reducing errors.

Real-time updates on tax regulations ensured E-Mart stayed ahead of changes in Los Angeles County and beyond. Kintsugi’s tools also streamlined use tax tracking and revenue monitoring, providing clear insights into liabilities across jurisdictions. This combination of automation and accuracy allowed E-Mart to dedicate their time to expanding their product offerings and enhancing customer satisfaction.

Impact: Kintsugi enables E-Mart to reduce 90% of time spent on sales tax management

E-Mart experienced positive changes in their business operations after investing in Kintsugi. They spent less time on sales tax management and made more money because they had more time for marketing and other activities that could help them generate revenue.

• Kintsugi reduced the time spent on sales tax management by 90%, automating tasks like rate calculations, filings, and exemption tracking.
• By providing real-time updates and automating tax filings, Kintsugi eliminated compliance errors, minimizing the risk of penalties or audits.
• Kintsugi’s automation saved E-Mart money by reducing reliance on external services for tax compliance, making it a cost-efficient solution. Paying accountants and tax experts are much more expensive.
• As E-Mart expanded, Kintsugi scaled effortlessly with their operations, adapting to new markets and increasing sales volumes without additional complexity.

As E-Mart continues to scale, Kintsugi remains a cornerstone of their strategy for handling tax compliance. With plans to expand into new markets and diversify their product offerings, E-Mart relies on Kintsugi’s ability to manage the complexities of multijurisdictional tax regulations.

Kintsugi’s advanced features, such as real-time updates and detailed reporting tools, ensure E-Mart remains compliant as their business evolves. By automating sales tax compliance, Kintsugi allows E-Mart to focus on innovation and customer engagement, positioning the company for long-term success in the competitive e-commerce landscape.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales. Top companies like Alchemy Marketing and Cabi use our app.  Sasha Novakovich of Alchemy Cloud just spent three minutes on the platform and understood their sales tax exposure.

We can do the same for you. Sign up or book a demo now.