Sales Tax in Pakistan: How Kintsugi Streamlines Tax Compliance Globally

Who is Toyseepk?

Founded in 2018, Toyseepk has become one of Pakistan’s leading online retailers for educational and interactive toys. Their dedication to quality and innovation has earned their reputation as a trusted toy manufacturer, but as Toyseepk’s business expanded, managing sales tax internationally became incredibly difficult. “As a growing business, it’s been hard to navigate the online retail space and the new import and export laws put forth by our government,” explained the CEO of Toyseepk.

They began looking for a solution in 2023, after the Pakistani government passed a new sales tax law. When the other platform they were using didn’t quite work out, they eventually found Kintsugi. It enabled them to automate their sales tax filings within the U.S., ensuring both accuracy and efficiency. “Kintsugi has been an absolute game-changer for us,” they shared, explaining how the platform eased the burden of tax compliance off of their team. Kintsugi’s software allowed them to better focus on developing new products and enhance customer experience.

Overcoming the Challenge of Pakistan's new Regional Sales Tax

As Toyseepk expanded, they became overwhelmed with the new tax policies and regulations—and how it could impact their revenue—within their region. Each province has its own protocols and sales tax rates for goods and services, in addition to the 18% VAT (value-added tax) imposed federally. “Keeping track of sales and filing according to my local laws was overwhelming. The rules and rates vary in both countries, and keeping track of it all manually was incredibly time-consuming,” their CEO recalled. Mistakes or missed deadlines would result in hefty fines, adding financial strain to their business.

Toyseepk realized that they needed a solution that could simplify and streamline their tax compliance process, reduce manual errors, and ensure that they met every filing deadline without fail. “We spent hours every month just trying to keep up,” they explained. The team was looking for a platform capable of managing complex tax policies while also being easy to integrate with their existing Shopify store. This system needed to be able to streamline their financial operations without causing disruptions, allowing them to maintain focus on their enterprise activities.

Kintsugi's Seamless Sales Tax Solution

In the end Toyseepk turned to Kintsugi because of their seamless integration with Shopify and powerful tax automation capabilities. They offered the exact solution they needed: automated tax calculations at the point of sale, real-time filing, and individually tailored regional compliance alerts. “The setup process was simple, and the integration with Shopify was seamless,” says Toyseepk CEO, highlighting how effortlessly Kintsugi adapted to their existing e-commerce platforms.

Kintsugi’s automated tax calculations and filings allowed Toyseepk to save several hours of manual work every month. Their system not only reduced the administrative burden but also improved accuracy in managing their need for international tax compliance, ultimately enhancing their revenue management. With Kintsugi handling their tax compliance, they could now concentrate on some previously ignored aspects of their business. This newfound efficiency meant that they could spend more time doing what they love: bringing joy to child development.

How Kintsugi Brings Peace of Mind

• Efficiency: By automating the sales tax process with Kintsugi's solution, Toyseepk was able to save over 9 hours each month (KintsugiAI). Previously, this time had been spent manually calculating taxes and preparing filings, which not only consumed valuable resources but also left room for human error. Now, their team can redirect this saved time to more strategic business activities, increasing overall productivity and reducing the stress of meeting tax compliance deadlines.
• Automation: Kintsugi automated every aspect of the taxation process—from calculations to filings—ensuring that Toyseepk remained compliant with Pakistan’s new sales tax policy (KintsugAI). This eliminated human errors and reduced the need for constant manual checks.

• Accuracy: With Kintsugi, Toyseepk saw a 98.3% reduction in errors (KintsugiAI). By ensuring compliance with regional fiscal regulations and deadlines, the platform helped them avoid potential fines and penalties. “We haven’t had any compliance concerns since everything is automated. The peace of mind is priceless,” the CEO emphasizes.

Innovating with Kintsugi

For Toyseepk, Kintsugi has become much more than a tax compliance tool—it has become essential for their ongoing efforts to improve their products and create meaningful customer relationships. Managing the different taxation rates between countries was time-consuming, but Kintsugi’s automated system has freed up valuable time and resources. Now, they can focus on creating new educational toys and delivering exceptional service, rather than being bogged down by tax compliance.

The CEO of Toyseepk, shares: “With Kintsugi, we no longer have to worry about compliance. It’s given back time to really center our products and customers.” This partnership has allowed them to dedicate more time to innovation and ensuring customer satisfaction, allowing them to place the complexities of tax compliance in the background.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.

Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Learn more about Kintsugi’s platform and integrations here.