Strip is the official merchandise store for Stripchat models, selling collections of branded apparel and accessories exclusive to performers on the platform. As a business operating with a voucher-based sales model, Strip faced challenges in understanding and managing sales tax and use tax compliance laws in the jurisdictions they had nexus with. At first, they relied on manual processes, which eventually led to a multitude of errors, late filings, and a continued misunderstanding of sales tax laws within the United States.
In search of a solution, Strip tested several sales tax compliance platforms but found them either too cumbersome or insufficiently tailored to meet their specific needs as a voucher-driven business. These platforms also lacked the automation capabilities they were looking for to streamline processes for managing voucher sales tax, calculating deductions, and applying appropriate exemptions. After trying out these other solutions, they were recommended to Kintsugi. The platform ended up being exactly what they were looking for. Their final decision to partner with Kinstugi was driven by its integration catalog, automatic tax filings, and ability to address the unique challenges posed by managing sales tax on voucher transactions, rebates, cash discounts, and coupons.
As Strip expanded their operations, managing sales tax compliance became a significant hurdle. Their voucher-based sales model introduced additional challenges, as tax regulations for vouchers, rebates, discounts, and coupons vary widely across jurisdictions. Manual processes for collecting, calculating, and filing sales tax quickly became unsustainable, leading to increased risks of errors, non-compliance, and missed deductions.
"Managing sales tax compliance was becoming a nightmare as we expanded. Our manual processes just couldn’t keep up, leading to mistakes and missed deductions." - Strip
They realized they needed a reliable, automated tool that could deal with the complexities of use tax, voucher transactions, and compliance across multiple states and countries. Strip decided to explore several options to see what best met their needs. They found many sales tax platforms rigid, requiring extensive manual input and falling short in handling specific needs like applying exemptions for promotional campaigns, managing cash discounts, or effectively incorporating coupons. So, they decided to keep searching for a solution that was actually user-friendly and efficient.
After a bit of searching and being recommended, Strip decided to try out Kintsugi. With its comprehensive platform that automated the entire sales tax and use tax process, from calculation to filing, they finally found the solution to all their sales tax troubles. The platform's integration with Shopify ensured that all their transactions, including vouchers, rebates, discounts, and coupons, were accurately recorded and processed.
"When we started using Kintsugi, it felt like a weight was lifted off our shoulders. It automated so many tasks, from categorizing transactions to managing deductions. It’s saved us so much time and truly made sales tax compliance effortless." - Strip CEO
Not only that, Kintsugi’s user-friendly interface allowed Strip to monitor sales tax liability, access detailed compliance reports, and manage exceptions for exemptions effortlessly. They found that Kintsugi Intelligence, a proprietary AI-powered tool, played a pivotal role in streamlining their operations. By interpreting complex sales tax regulations and automating tasks such as applying deductions, categorizing transactions, and tracking promotional activities like coupons and cash discounts, it had significantly improved their accuracy and compliance. Kintsugi definitely lived up to their expectations of saving them time and making sales tax a breeze.
For Strip, Kintsugi has become an indispensable tool for ensuring streamlines operations. Its ability to automate sales tax processes has saved the company countless hours each month, enabling them to focus on core priorities like creating new designs and launching new collections. By eliminating the burden of manual sales tax tracking and filing, Kintsugi has provided Strip with peace of mind, ensuring that compliance is no longer a stress point but a streamlined part of their workflow. The platform’s scalability also ensures it can grow alongside them, adapting to their needs as they continue to expand their market reach.
"Kintsugi has completely transformed the way we handle sales tax. What really stands out is how scalable it is—it grows with us, which is so important as we expand." - Strip
Strip encourages other businesses, especially those with unique challenges like voucher-based sales models, to explore what Kintsugi has to offer. For companies navigating sales tax compliance, Kintsugi is more than just a tool—it’s a transformative solution. Its combination of automation, accuracy, and ease of use has proven invaluable, making compliance effortless and efficient. Strip credits Kintsugi with giving them the freedom to focus on growth, and they recommend it to any company looking to optimize their tax processes, enhance revenue, and reclaim valuable time for their team.
Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.
Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.
Learn more about Kintsugi’s platform and integrations here