How Hutty Walla Freed Up 80% of Sales Tax Compliance Hours with Kintsugi

Founded in the heart of Ireland, Hutty Walla is an online retailer renowned for its curated selection of lifestyle products that cater to a quality-driven audience. From stylish clothing to innovative mobile accessories, Hutty Walla has successfully attracted customers from around the globe.

However, as their international presence grew, so did the complexities of managing sales tax compliance in the U.S., posing significant challenges to their operations and growth.

Challenge: Hutty Walla needs a tool to handle its increasing burdensome sales tax compliance

As Hutty Walla expanded its reach into the United States, the intricacies of U.S. sales tax regulations became increasingly burdensome. Managing tax determination, staying updated with diverse tax laws across multiple jurisdictions, and ensuring compliance manually consumed valuable time and resources.

The traditional approach of handling these tasks in-house proved unsustainable, threatening to divert focus from their core business activities.

Despite researching various sales tax platforms, Hutty Walla found that established solutions like TaxJar and Avalara, while feature-rich, did not align with their specific needs.

These platforms often came with steep pricing structures that escalated with transaction volumes and included unnecessary features that added complexity rather than providing value. They didn't think those tools were suited for smaller businesses like them.

Solution: Adopting Kintsugi for Seamless Sales Tax Management

In their quest for an effective sales tax solution, Hutty Walla discovered Kintsugi—a platform that immediately stood out for its simplicity, affordability, and seamless integration with Shopify.

Unlike other platforms that required extensive setup and technical expertise, Kintsugi offered a user-friendly interface and powerful automation tools tailored specifically for growing e-commerce businesses.

Kintsugi’s real-time tax calculations, comprehensive reporting, automated filing features, and effortless Shopify integration enabled Hutty Walla to streamline its sales tax processes.

The platform’s intuitive design facilitated quick onboarding, allowing the team to implement the solution without significant downtime or the need for specialized technical support.

Impact: 80% more free time with Kintsugi's sales tax automation tool

Turning to Kintsugi has had a positive impact on Hutty Walla’s operations:

• More free time: Manual tax calculations and filings, which previously consumed a significant portion of the team’s time, have been automated. This reduction in compliance workload by at least 80% has freed up valuable time for the team to focus on expanding their product offerings and building strategic partnerships.
• Reduced penalty risks: Kintsugi’s automation eliminates the risk of human error in tax calculations and filings, ensuring accurate and timely compliance. This precision has significantly reduced the chances of incurring penalties and has streamlined the reporting process.
• Guaranteed compliance at an affordable price: Compared to TaxJar and Avalara, Kintsugi offers a cost-effective solution without the high-priced tiers and unnecessary features. This affordability has allowed Hutty Walla to maintain financial flexibility while benefiting from robust sales tax management.
• Simplified compliance. Automated syncing of sales data, tax calculations, and filings has simplified their operations, making compliance a seamless part of their business processes.

By automating and simplifying the complexities of sales tax compliance, Kintsugi has empowered Hutty Walla to focus on what they do best—delivering high-quality lifestyle products to their discerning customers worldwide.

For businesses facing similar challenges in managing sales tax compliance, especially those utilizing platforms like Shopify, Hutty Walla highly recommends Kintsugi for being a blend of affordability, functionality, and user-friendly design, making it an ideal choice for e-commerce businesses looking to streamline their operations and achieve scalable success.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales. Top companies like Alchemy Marketing and Cabi use our app.  Sasha Novakovich of Alchemy Cloud just spent three minutes on the platform and understood their sales tax exposure.

We can do the same for you. Sign up or book a demo now.