Rillet Sales Tax Automation

Rillet sales tax FAQ

• Does Kintsugi calculate sales tax inside Rillet?

  Yes. Kintsugi's tax engine calculates sales tax on your Rillet invoices in real time, as they're created, and monitors your total obligations across every state and country where you sell. Your Rillet data stays the source of truth, so your books and your filings stay aligned.

• How does Kintsugi sync data from Rillet?

  Kintsugi automatically pulls your customers, invoices, credit memos, and products from Rillet to calculate your sales tax, VAT, and GST obligations. Your data stays in sync, with no manual exports or duplicate entry.

• I'm switching from Avalara, Anrok, Numeral, or Sphere. Can I use Kintsugi with my existing Rillet setup?

  Yes. Kintsugi connects directly to Rillet without requiring you to change how you manage your books. You can run both in parallel during evaluation, and our team will help you transition on your timeline.

• Can Kintsugi handle sales tax in Rillet if I sell across multiple states, or internationally?

  Yes. Kintsugi monitors threshold exposure across all US states and 100+ countries, using your Rillet data as the source of truth. Whether you're navigating economic nexus in a new state or managing VAT obligations abroad, Kintsugi tracks it automatically.

• Does Kintsugi support Rillet's multi-entity structure?

  Rillet is built for companies running multiple entities and currencies, and Kintsugi connects to the invoice, customer, and credit memo data flowing through your Rillet account to calculate tax on that activity. If you're running a complex multi-entity setup, our team can walk through the specifics with you.

• What happens when I issue a credit memo in Rillet?

  Kintsugi syncs credit memos from Rillet so your tax liability stays accurate. One thing to flag: Rillet doesn't separately expose shipping cost on credit memos, so that field syncs as zero. Your tax calculations still reflect what you actually collected.

• Does Kintsugi handle exemption certificates for Rillet customers?

  Yes. Rillet doesn't have native support for exemption certificates today, so exempt customers and certificates are tracked or created directly in Kintsugi rather than pulled in from Rillet. Our team can help you get exemptions set up during onboarding.

• Is my Rillet data secure with Kintsugi?

  Yes. Kintsugi is SOC 2 Type II certified and uses a least-privilege approach to API access when connecting with your Rillet data. We never store your Rillet credentials. All data is encrypted in transit and at rest, and we're happy to share our security documentation on request.