Why Kintsugi's Sales Tax Platform is Loved by Ecommerce Businesses

Who is Hutty Walla?

Hutty Walla, an Ireland-based online retailer, specializes in a curated selection of lifestyle products designed to meet the tastes of a quality-driven audience. From clothing to mobile accessories, they offer an array of products to customers from around the world. However, as their reach expanded, so did the need for a way to make sure they stayed compliant while selling in the U.S. As an international e-commerce merchant, learning about tax determination and keeping up with the different tax regulations was incredibly challenging and began to consume time and resources that could be better used to support their growth.

Their Search began, and after researching sales tax platforms, Hutty Walla found that options like TaxJar and Avalara, while powerful, didn’t fully align with their needs. These platforms had steep pricing structures that increased with transaction volume and included features that were unnecessary for a business like them. In contrast, Kintsugi offered an affordable, straightforward solution that seamlessly integrated with their Shopify setup. With Kintsugi’s real-time tax calculations, reporting, returns, and automated filing features, they were able to find the right balance between affordability and functionality.

Finding the Right Sales Tax Software for You is Challenging

As Hutty Walla began reaching more customers around the world, manually managing their sales tax started to feel impossible and increasingly burdensome. The need for a tool to help them keep consistent compliance while tracking evolving tax regulations was becoming a reality. It was clear that an automation platform was necessary if they wanted to continue on at the rate they were growing; if they couldn’t find one that worked for them, then they’d have to start sacrificing their success to keep compliant. They began searching for a reliable sales tax platform that could handle tax calculations, reporting, and filing without additional complexity or cost an arm and a leg.

However, finding the right solution proved challenging. Many of the options available, like TaxJar and Avalara, offered extensive features with high pricing structures that increased as transaction volumes grew—an issue for a business trying to scale. Additionally, some of the platforms included features that were more suited to large enterprises with specialized teams than smaller businesses like them. These limitations made it difficult for Hutty Walla to find a cost-effective solution that aligned with their needs.

Kintsugi Provides Solutions for Scaling Businesses

In their search for a scalable sales tax automation platform, Hutty Walla discovered Kintsugi, which immediately stood out for its straightforward functionality and cost-effectiveness. Unlike other platforms with complex pricing structures, Kintsugi offered an affordable ‘pay as you grow’ plan, making it ideal for a growing e-commerce business. The software’s seamless integration with Shopify allowed them to automate tax calculations, compliance tracking, reporting, and manage different tax rates without disrupting their existing workflows. Also, its intuitive design made setup easy, eliminating the need for technical expertise and allowing them to quickly onboard and experience the platform’s full capabilities.

After comparing Kintsugi to platforms like TaxJar and Avalara, Hutty Walla realized how beneficial Kintsugi’s streamlined approach, which offered only the essential features they needed, was for businesses trying to scale. Its real-time tax updates and automated filing ensured that they stayed compliant across all the regions they had nexus in. This combination of affordability, functionality, and user-friendly design made Kintsugi the perfect fit, and Hutty Walla confidently moved forward with them as their solution.

Why Hutty Walla Chose Kintsugi

• Affordability and Efficiency: Both TaxJar and Avalara came with high-priced tiers, which often include incremental costs for additional transactions, and tools that wouldn’t benefit ecommerce businesses like them. Kintsugi’s provided Hutty Walla with an efficient solution that met all of their needs without the financial overhead usually associated with automation platforms. The platform has saved them substantial time and reduced the risk of errors, proving its value in both affordability and efficiency.
• Seamless Integration and Automation: Unlike the heavier integration processes required by some competitors, Kintsugi’s straightforward integration with Shopify made it easy for Hutty Walla to automate their sales tax without altering their existing workflows. This ease of integration and automation meant that they could focus on growth rather than tax administration, making Kintsugi the clear choice over the more complex, high-cost platforms like TaxJar and Avalara.

Kintsugi Supports Industry Growth

Looking ahead, Hutty Walla views Kintsugi as an essential partner in their continued growth. Compared to other platforms, Kintsugi’s pricing structure allows them to automate their sales tax without worrying about escalating costs as sales increase. This pricing structure provides them with the financial flexibility to invest more confidently in other areas of growth. By streamlining tax compliance and eliminating manual processes, Kintsugi has enabled them to prioritize scaling their business without getting bogged down by administrative burdens.

Kintsugi’s proprietary features, such as real-time tax updates and automated exemption certificate management, have reshaped how Hutty Walla approaches tax compliance across different jurisdictions. The platform's seamless integration and automation features give them confidence that their tax obligations are handled accurately. Encouraging other businesses like theirs to explore Kintsugi, Hutty Walla highlights the importance of choosing a solution that balances functionality and affordability. For companies looking to simplify their sales tax processes while maximizing value, they see Kintsugi as a smart investment that truly delivers on its promise of efficiency and savings.

About Kintsugi

Based in San Francisco and founded in 2022, Kintsugi is dedicated to taking the stress out of sales tax compliance. Our platform automates the entire process, delivering high performance, reliability, and flexibility as your business scales.

Kintsugi is secure, encrypted, GDPR-compliant, and SOC 2 Type II certified, adhering to the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Learn more about Kintsugi’s platform and integrations here