2025 Wrapped: Reflecting on a Year of Growth

159 million transactions.

$12.7 billion in transaction value.

4,500+ customers across 106 countries.

These are just some of the numbers that defined Kintsugi's 2025. Today, we’re diving deep into what made 2025 a special year for Kintsugi, and where we’re going in 2026.

Why Finance Teams Are Making the Switch

Kintsugi (the Japanese art of repairing broken pottery with gold) has always been more than just a name for us. It's a guiding philosophy. Sales tax compliance was broken. Finance teams deserved better. So we set out to repair it with care, precision, and intention.

That mindset shaped how we built the product, how we scaled the team, and how we continue to serve customers as we (and they!) grow.

We built Kintsugi to make an impact on companies of all sizes:

• The creative studio that reduced penalty risks by 98%
• The Shark Tank breakout brand that cut compliance costs by 38%
• The Irish retailer scaling across international borders
• The $8M ARR florist who saved $60K in penalties

Whether we’re working with a growing startup or an enterprise customer with tens of thousands of SKUs, one thing remains the same: sales tax shouldn’t get in the way of scaling and growth. But all too often, it does.

The reality is that old sales tax platforms can’t keep up with today’s landscape. They weren't built for modern finance operations. They break under load. They deliver inaccurate calculations. They leave teams waiting weeks for support responses.

Finance leaders need something different: predictable performance, modern integrations, and a system that works every single day.

That's what we built.

Kintsugi started out as a sales tax tool, but has grown to become core infrastructure in the finance stack for scaling companies.

The Numbers Behind the Growth

When we talk about scale, here's what that actually looks like:

What's Next

We are continuing to grow in order to offer customers around the world a comprehensive sales tax solution. We’re building deeper SaaS and marketplace integrations, including the launch of Kintsugi powered by Vertex for NetSuite SuiteTax, and continued investment in the reliability that finance teams should expect from their core infrastructure.

Whether you’re selling in a single state or across the globe, we’re delivering powerful tools to help you stay compliant and audit-ready at all times.

The last two years proved that there's a better way to handle sales tax. The next chapter is about making that way accessible to every company that needs it.