Free to Grow CFO is a specialized CFO advisory firm serving consumer brands in ecommerce and retail. Its clients operate across the US, Canada, Europe, and Latin America, often with more than 20,000 SKUs and tens of thousands of monthly transactions.
When manual processes stop scaling
As the firm's clients expanded into new markets, catching up on sales tax exposure became time-consuming. Teams had to track nexus, verify registrations, and chase past filings across multiple jurisdictions. Delayed compliance often meant back liabilities, missed returns, and unregistered states.
Delivering thorough compliance
Free to Grow CFO needed a partner that could support multiple client organizations across industries and geographies. Kintsugi combined onboarding support and human-to-human connection with technology designed to handle complex workflows.
Streamlined processes
Kintsugi connects to client Shopify stores, monitors transaction volume against nexus thresholds, automates filings, and surfaces issues that need attention. The dashboard gives the firm's staff visibility into nexus thresholds, transaction status, and filing status.
Supporting clients across borders
For clients expanding into Canada, Europe, and Latin America, Kintsugi helps the firm understand and address new tax obligations. That support makes it easier to move from an unresolved exposure backlog to a repeatable compliance process.
More time for strategic work
Free to Grow CFO reports less manual work, fewer errors, and more time for high-value advisory work. Kintsugi has become a trusted part of the firm's ongoing client relationships.