Wall of love

“Setup was easy and payment was seamless. The cost is more than fair. I’m a small business and figuring it out myself was daunting.”

"Having the visibility on the dashboard has been extremely helpful and the ease of being able to approve. It is very user-friendly and I can see everything I need in one place."

"I'm glad I made the switch to Kintsugi. Not only am I saving money right now, but I'm also getting better service in terms of accuracy."

"We saved hours and tens of thousands from penalties and interest since signing up with Kintsugi. The best part is I don't have to do the state tax, and you're awesome with response time."

"The automated tax calculation and compliance reporting features have been game-changers. These ensure we remain compliant across multiple regions without increasing our workload."

“Kintsugi has made handling sales tax so much easier. We used to work with an agency that did everything manually, which left us no clarity on nexus or filing timing. Kintsugi is the modern approach to sales tax and support has been awesome as well.”

“This doesn’t feel like a vendor relationship. They actually care and it’s very apparent almost immediately after working with them.”

"Kintsugi has been great at automating my sales tax management and streamlining it with integrations to Shopify and QuickBooks, saving me a ton of time."

“With Kintsugi, we’re able to handle sales tax compliance smoothly across multiple states without the constant need for manual input."

"They corrected errors in our past returns, enrolled us quickly and efficiently, filed everything on time, and thoroughly researched any questions or concerns we had. Their customer service is excellent."

"I'm glad I made the switch to Kintsugi. Not only am I saving money right now, but I'm also getting better service in terms of accuracy."

"Kintsugi is very proactive. If there's a password that we need for a state that's not integrated fully, or credentials need to change, Kintsugi is always available to help. The support's been great."

“We worked with two other companies before Kintsugi, and we also tried managing this ourselves. None of those options worked as well. Now with Kintsugi, our busy accounting department has more time for other necessary, important tasks, and it’s been very cost-effective."

"I moved to Kintsugi after a frustrating experience with another sales tax provider that went unresponsive right when I needed support. From the very first call, Kintsugi really impressed me — and months in, they've been exceptional: very hands-on, with lots of communication, which is exactly what you want when you're dealing with something as complex as US sales tax (different rules and filing periods in every state)."

“Kintsugi makes tax filing and exemption management incredibly easy. Their support team goes above and beyond what you would expect from them, and the pricing is remarkably reasonable compared to the alternatives.”

"Before Kintsugi, we had many violations from different states, counties, and cities. It was really messy and Kintsugi cleaned up that mess and patiently implemented the integration into our system."

"With Kintsugi, we stopped getting non-compliant emails from different states and districts. We save money and can really be hands-off—what a win. We matter enough to be able to know the team and feel confident that they'll take care of us. Secondly, there are real cost savings that end up contributing to our bottom line."

"Kintsugi is much more involved than our previous solutions, and seems to take a lot more initiative than other platforms towards actually automating end to end compliance. It's an easier view of our compliance across the US.”

“I love the hands-off, white glove experience of Kintsugi. We run a substantial business with a small team, and taxes have always been a pain point. With Kintsugi, adding the dimension of e-commerce hard-goods sales tax to our SaaS services and combining multiple platforms has been operating seamlessly.”

“Kintsugi's customer service is excellent. The onboarding was much easier than with other companies that do the same thing, and there was support throughout the onboarding process. Now that we're active, I've had very quick response times from the team as well.”

“They’re superb at managing the entire sales tax lifecycle—from collecting the correct taxes across the various platforms we use, at the correct rates, to consolidating our business streams so they can properly calculate nexus and maintain compliance accurately.”

"Nobody likes paying or calculating taxes. But Kintsugi is a ‘set-and-forget’ platform. You can trust that it's working in the background, and then focus on growing your business."

“Kintsugi is solving multi-state sales tax for us, which is a real headache for a direct to consumer brand. We ship to customers in a lot of different states, and every one of them has its own rules for when you owe tax and how often you file. This means I can put my time back into actually growing the business instead of chasing tax deadlines.”

“We tried another solution, but it wasn’t until we moved to Kintsugi where we could actually trust and put our sales tax management on autopilot.”

“Previously, we tracked state sales tax with Excel and filed manually, which was time-consuming and uncertain. Kintsugi automated our filings, improved compliance, and ensured accurate payments. They verified we had the correct license types in 30+ states, assisted with back filings, integrated with Shopify, Amazon, and NetSuite. Their responsive and knowledgeable support has made our sales tax process efficient and reliable, providing significant peace of mind.”

"I was looking for a solution after I hit the limits that now require me to start collecting sales tax. I'd never done it before, so I had to start researching. I looked at other software solutions and then came across Kintsugi and found them to be the only one who would truly take care of everything from start to finish."