Kintsugi guarantees accurate sales tax, VAT, and GST compliance.
See how our guarantee works.
Some vendors see having a guarantee as just a sales tool. At Kintsugi, since the beginning, we’ve always focused on the quality of our work and our platform. Any mistakes get expensive fast. That risk is why you work with companies like ours in the first place.
The Kintsugi Guarantee is our promise that when you trust us with your sales tax, VAT, and GST compliance, the work gets done right. And on the rare occasion something slips, we own it, we fix it fast, and we cover the cost.
It’s the bar we set for ourselves.
Three commitments shape how we deliver on it.
Kintsugi continuously monitors your exposure, filing calendar, and registration status across every jurisdiction. When something looks off, whether it's a threshold crossing in a new state, a mismatched rate, or a filing approaching a deadline, we flag it and act, often before you've noticed.
When a question, notice, or issue lands, you reach a real person on our team quickly. No escalation paths that lead to a generic inbox. Our compliance experts and support team are organized around responsiveness because compliance problems compound the longer they sit.
If a calculation we made or a filing error of ours leads to penalties or interest, we pay it. You shouldn't carry the cost of an error you didn't create, and you won't have to argue your way to that outcome with us. The full terms are in your agreement, but the spirit is simple: our work, our responsibility.
The reason any of this matters is simple. Sales tax shouldn't be the thing that slows you down when you launch in a new state, expand into new countries, or close a bigger deal than you planned for. The Kintsugi Guarantee exists so that growth, not compliance, sets the pace of your business.
Operations Manager at JMXi
They corrected errors in our past returns, enrolled us quickly and efficiently, filed everything on time, and thoroughly researched any questions or concerns we had. Their customer service is excellent.
Founder of Pins & Aces
Kintsugi is very proactive. If there's a password that we need for a state that's not integrated fully, or credentials need to change, Kintsugi is always available to help. The support's been great.
Owner of Kavuru Group Holdings LLC
Before Kintsugi, we had many violations from different states, counties, and cities. It was really messy and Kintsugi cleaned up that mess and patiently implemented the integration into our system.
