Picksmart is based in Shenzhen, China. It's a leading maker of smart hardware products and full system solutions. The company is known for:
- Innovation in research and development
- Seamless hardware-software integration
- Skill at drawing on resources across the whole industry chain
Picksmart serves many industries, including consumer goods, retail, warehousing, and healthcare. It has a deep grasp of how retail is changing and of digital change in the internet era. That's why Picksmart puts innovation and R&D at the heart of its work. It delivers high-quality solutions and services. That helps its clients build strong advantages in a market that never stops changing.
Picksmart knows people want unique, custom products. They want items that reflect their personality, passion, or job. That's why Picksmart works with a network of highly skilled suppliers and production houses. It vets each one through a strict selection process to ensure top quality and reliability.
No matter where you are or what drives you, Picksmart is here to provide custom creations that help you express yourself. Maybe it's for your job, a favorite hobby, a sport, or any passion you can imagine. Their curated collections are designed to bring your vision to life.
Picksmart works hard to source or make the perfect product. It gets you the best deal in record time. Its goal is to be your trusted partner for all things custom, not just today but for a lifetime.
But as the company's global reach grew, so did the work of managing sales tax compliance across many states and regions.
Challenge: Managing tax exemptions across jurisdictions
Manufacturers face unique hurdles in tracking sales tax exemptions and use tax compliance. PickSmart struggled with:
- Exemption management: Tracking tax exemptions for manufacturing equipment, replacement parts, and R&D supplies got harder as the company grew.
- Use tax for out-of-state purchases: Staying compliant on machines and equipment bought out of state added another layer of work.
- Tangible personal property: Tax rules for items like computers and materials used in production needed careful tracking to avoid the risk of non-compliance.
“Handling tax exemptions manually became too risky as we expanded. We needed precision for our machinery, equipment, and out-of-state purchases, but the manual approach wasn’t cutting it.”
Missed exemptions or wrong filings could lead to fines. That made the need for a strong, automated solution clear. PickSmart needed a partner to manage its tax compliance accurately and efficiently.
Solution: Kintsugi’s automation tool simplifies compliance
Kintsugi changed PickSmart's tax compliance process. It automates key tasks and keeps everything accurate.
Here are some of the things Picksmart loves about Kintsugi:
- Automated exemption management: Kintsugi's platform made it easy to track and apply sales tax exemptions for manufacturing equipment, R&D supplies, and quality control tools.
- Real-time updates on tax regulations: The platform gave real-time compliance updates. That helped PickSmart adapt fast as tax laws changed across states and regions.
- Use tax automation for out-of-state purchases: Kintsugi automated use tax math and filings. That kept PickSmart compliant on out-of-state equipment purchases and tangible personal property.
“From tracking exemption certificates for equipment to handling use tax on out-of-state purchases, we were constantly at risk of non-compliance. Kintsugi’s automated solution gave us the accuracy and confidence we needed to manage everything seamlessly.”
Impact: How Kintsugi transformed PickSmart’s tax compliance experience
PickSmart saw strong results after it started using Kintsugi:
- Reduced error: Kintsugi's automation removed manual errors in tax math. That cut compliance risks and gave the team peace of mind.
- More free time: Automation replaced hours of manual work. That freed up time and people for big-picture projects and innovation.
- Cost savings: Accurate exemption tracking and use tax management helped PickSmart avoid thousands in possible penalties and non-compliance fees.
- Global compliance confidence: With Kintsugi's real-time updates and strong tools, PickSmart stayed fully compliant across many states and regions. That made it easy to expand into new markets.
“Kintsugi not only eliminated compliance risks but also gave us the confidence to focus on growth without worrying about tax mismanagement. We’ve saved thousands in potential penalties thanks to their automation.”
As PickSmart grows around the world, Kintsugi is still a key partner in its compliance plan. Kintsugi gives it the flexibility and automation it needs to enter new markets with ease. With the load of manual tax work gone, PickSmart can focus on growth and innovation.
The platform's tools help in three ways:
- They make exemption management easy for manufacturing equipment and R&D supplies.
- They keep PickSmart in line with changing tax laws through real-time updates.
- They support smooth growth without hurting day-to-day efficiency.
“Kintsugi’s reliable system allows us to pursue growth opportunities without concerns over tax-related challenges. It’s the partner we needed to stay ahead while focusing on innovation and development.”
With Kintsugi as its compliance base, PickSmart is set to lead the manufacturing industry into new markets. And it can do so while keeping its tax processes efficient, accurate, and sure.
Kintsugi is based in San Francisco and was founded in 2022. We're here to take the stress out of sales tax compliance. Our platform automates the whole process. It's fast, reliable, and flexible as your business grows. Top companies like Alchemy Marketing and Cabi use our app. Sasha Novakovich of Alchemy Cloud spent just three minutes on the platform and understood their sales tax exposure.
We can do the same for you. Sign up or book a demo now.