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How SK Shop Enjoys 20-Hour Extra Time Per Month, 98% Reduced Penalty Risks With Kintsugi

SK Shop customer story

SK Shop is a New York City creative studio producing print-on-demand products as part of Super Keen's creative brand. As its ecommerce presence expanded, managing sales tax across multiple states became a distraction from the work the team wanted to do.

The challenge

SK Shop initially handled sales tax manually. Each state brought different requirements, and the process was time-consuming and prone to error. Legacy platforms were expensive, difficult to navigate, and offered support that did not fit a growing small business.

“We tried using popular platforms, but they just added frustration. We needed a solution that worked with us—not against us.”

A simpler way to stay compliant

SK Shop chose Kintsugi for its ecommerce and accounting integrations, simple onboarding, and responsive support. Kintsugi automates calculations and filings across states while keeping the workflow affordable for a growing business.

More time for creative work

Kintsugi helped SK Shop reclaim more than 20 hours each month previously spent on manual sales tax work. AI-powered calculations and timely filings reduced errors by 98.3%, giving the team more confidence as it grows.

“Kintsugi completely changed how we handle sales tax. We couldn’t have made a better choice.”