Little Lotus, now The Forbidden Fruit, creates handcrafted wellness products including essential oils, hemp-based remedies, and herbal-infused products. As the business grew, sales tax obligations across states consumed hours each week and created constant concern about missed deadlines.
The challenge
Each state's rules, exemptions, and filing requirements made manual management overwhelming for a small but growing team. The founders needed a simple way to see their liabilities and keep their focus on the business.
Kintsugi simplified compliance
Kintsugi's no-code Shopify integration provided visibility into tax exposure across jurisdictions after a one-click installation. The platform automated tax calculations, managed exemption certificates, and supported accurate filings.
Work that once consumed much of the week is now handled in minutes, giving the team more time to develop products and strengthen customer relationships.
The impact
- Tax management time fell by 90%.
- A centralized dashboard streamlined compliance workflows.
- Automated filings reduced stress around errors and deadlines.
Kintsugi turned sales tax compliance into a background workflow so The Forbidden Fruit could expand into new markets with more confidence.