Chargebee Sales Tax Automation

Chargebee sales tax FAQ

• Does Kintsugi calculate sales tax inside Chargebee?

  Yes. Once connected, Kintsugi's tax engine calculates tax on Chargebee invoices and subscription renewals in real time, as they're created, across the US, Canada, and the EU. The same connection feeds exposure monitoring and filing, so your billing and your returns stay in sync.

• Is real-time calculation available everywhere Chargebee operates?

  Real-time calculation is live in the US, Canada, and the EU today. Expanding it into another country needs prior approval from our team, who can walk you through what's required. Exposure monitoring already covers 100+ countries wherever you sell.

• Does Kintsugi calculate tax correctly on prorated or upgraded Chargebee subscriptions?

  Yes. Kintsugi syncs every invoice Chargebee generates, including prorated line items from mid-cycle upgrades, downgrades, and plan changes, and calculates tax on each one. You don't need to adjust anything by hand when a subscription changes.

• How do I connect Chargebee to Kintsugi?

  Add your Chargebee Site ID and an API key in Kintsugi's Data Sources, and Kintsugi starts syncing your customers, subscriptions, invoices, and credit notes. For calculation on your invoices, our team helps you set up the tax engine connection.

• Can I run Kintsugi alongside Avalara or Anrok before I switch?

  Yes. Kintsugi connects to Chargebee without changing how you bill, so you can run it in parallel with your current tool during evaluation. When you're ready, our team helps you complete the transition on your timeline.

• Does Kintsugi track where I owe tax as my Chargebee revenue grows across states and countries?

  Yes. Kintsugi uses your Chargebee subscription and invoice data to monitor economic nexus thresholds in every US state and 100+ countries. You're notified the moment you cross a threshold and need to register.

• What happens when I issue a credit note in Chargebee?

  Kintsugi syncs every credit note issued in Chargebee and adjusts your tax liability at the transaction level, not just against gross billings, so your filings reflect what you actually collected.

• How does Kintsugi protect my Chargebee data?

  Kintsugi is SOC 2 Type II certified, and every connection to your Chargebee account uses least-privilege API access. Your data is encrypted in transit and at rest, and we're happy to share our security documentation with your finance or compliance team.