Xero Sales Tax Automation

Xero sales tax FAQ

• Does Kintsugi calculate sales tax inside Xero?

  No. The Xero integration is read-only. Kintsugi doesn't change the tax on your Xero invoices or write anything back to Xero, so you keep the tax rates you've set up there. Kintsugi uses your Xero data to calculate what you owe in every state and country where you sell, then registers, files, and remits. If you need tax calculated at invoice time, Kintsugi's Tax Estimation API and SDKs do it.

• How does Kintsugi sync data from Xero?

  Kintsugi automatically pulls your contacts, invoices, credit notes, and line items from Xero, including multi-currency transactions, to calculate your sales tax, VAT, and GST obligations. Everything stays in sync in the background, with no manual exports and no duplicate entry.

• What happens when I issue a credit note in Xero?

  Kintsugi syncs every credit note from Xero so your tax liability stays accurate at the transaction level. Your filings reflect what you actually collected after adjustments, not just the original invoiced amount.

• I manage multiple organizations in Xero as an accountant or bookkeeper. Does Kintsugi support that?

  Yes. Kintsugi connects to each Xero organization individually, so firms managing several client entities get separate, accurate exposure monitoring and filings for every organization rather than one blended view. Our team can walk you through setup for a multi-entity or custom Xero configuration.

• Can Kintsugi handle sales tax if I sell across multiple states, or internationally?

  Yes. Kintsugi monitors threshold exposure across all US states and 100+ countries, using your Xero data as the source of truth. Whether you're tracking economic nexus in a new state or VAT obligations in the EU, Kintsugi surfaces it automatically as your Xero organization's transaction history grows.

• How long does it take to connect Xero?

  Connecting takes a few clicks: authorize Kintsugi in Xero, pick the organization to import, and save. Kintsugi emails you when the import completes and starts surfacing nexus exposure and filing obligations from your data.

• I'm switching from Avalara (or TaxJar). Can I use Kintsugi with my existing Xero setup?

  Yes. Run Kintsugi alongside Avalara or TaxJar for your Xero-connected sales first, with no cutover required on day one. Once you've compared results and you're ready, our team helps you migrate on your own schedule.

• Is my Xero data secure with Kintsugi?

  Yes. Kintsugi holds SOC 2 Type II certification and connects to Xero with least-privilege, read-only API access, so it can only read the data it needs. All data is encrypted in transit and at rest, and we're glad to share our security documentation with the finance and compliance teams who ask for it.