Automate sales tax for your Xero books.

Frequently Asked Questions

• Does Kintsugi calculate sales tax inside Xero?

  Xero applies whatever tax settings are already configured on your invoices today. Kintsugi doesn't interfere with that: the integration is strictly read-only. What Kintsugi does is treat your Xero contact and invoice data as the system of record for your broader sales tax picture, tracking exposure across every state and country you sell into, then preparing and filing the returns that follow. Your books stay exactly as they are, and your filings stay accurate around them.

• How does Kintsugi sync data from Xero?

  Kintsugi automatically pulls your contacts, invoices, credit notes, and line items from Xero, including multi-currency transactions, to monitor and calculate your sales tax, VAT, and GST obligations. Everything stays in sync in the background, with no manual exports and no duplicate entry.

• What happens when I issue a credit note in Xero?

  Kintsugi syncs every credit note from Xero so your tax liability calculations stay accurate at the transaction level. Your filings reflect what you actually collected after adjustments, not just the original invoiced amount.

• I manage multiple organizations in Xero as an accountant or bookkeeper. Does Kintsugi support that?

  Yes. Kintsugi connects to each Xero organization individually, so firms managing several client entities get separate, accurate exposure monitoring and filings for every organization rather than one blended view. Our team can walk you through setup for a multi-entity or custom Xero configuration.

• Can Kintsugi handle sales tax if I sell across multiple states, or internationally?

  es. Kintsugi monitors threshold exposure across all US states and 100+ countries, using your Xero data as the source of truth. Whether you're tracking economic nexus in a new state or VAT obligations in the EU, Kintsugi surfaces it automatically as your Xero organization's transaction history grows.

• I'm switching from Avalara (or TaxJar). Can I use Kintsugi with my existing Xero setup?

  Yes. Run Kintsugi alongside Avalara or TaxJar for your Xero-connected sales first, no cutover required on day one. Once you've compared results and you're ready, our team helps you migrate on your own schedule.

• Is my Xero data secure with Kintsugi?

  Yes. Kintsugi holds SOC 2 Type II certification and connects to Xero with least-privilege, read-only API access, so we can never modify your books. All data is encrypted in transit and at rest, and we're glad to share our security documentation with the finance and compliance teams who ask for it.