Checkout Champ Sales Tax Automation

Checkout Champ sales tax FAQ

• Does Kintsugi calculate sales tax inside Checkout Champ?

  Yes. Once you activate the Kintsugi tax plugin on a campaign, Kintsugi calculates sales tax at checkout in real time and returns it to Checkout Champ. The same order data then drives your nexus tracking and your filings.

• Do I need to enable the tax plugin on every campaign?

  Yes, the plugin only calculates tax on the campaigns where it's selected as the Tax Service. Turn it on for each Checkout Champ campaign you want covered, and our team can help you activate it across everything you're already running.

• How long does it take to set up the Checkout Champ integration?

  Setup has two parts. First, connect a read-only API user so your products and orders import into Kintsugi. Then activate the Kintsugi plugin under Admin, Plugins, Tax Services, enter your organization ID and API key, and select it on your campaigns.

• What Checkout Champ data does Kintsugi use, and does it include upsells?

  Kintsugi pulls your customers, products, transactions, refunds, and full campaign orders, including upsells and order bumps, directly from Checkout Champ. Nothing needs to be exported or entered twice, and your tax picture stays current as campaigns run.

• Can I run Kintsugi alongside my current Avalara or TaxJar setup on Checkout Champ?

  Yes, and that's the easiest way to start. Connect Kintsugi to Checkout Champ and run it in parallel with your existing tool while you evaluate, with no need to rebuild your campaigns. When you're ready, our team helps you make the full switch on your own timeline.

• I run campaigns across multiple states, or internationally. Can Kintsugi keep up?

  Yes. Kintsugi tracks your economic nexus exposure state by state, and VAT and GST obligations in 100+ countries, using your Checkout Champ order data as the source of truth. As your campaigns reach new customers, Kintsugi flags new nexus automatically.

• How does Kintsugi handle refunds on a Checkout Champ campaign?

  Refunds sync from Checkout Champ automatically, and Kintsugi adjusts your tax liability at the transaction level. That keeps your filings matched to what you actually collected, order bump and upsell refunds included.

• Does Kintsugi file my sales tax returns, or just calculate tax at checkout?

  Both. Beyond calculating tax on your campaigns in real time, Kintsugi uses your Checkout Champ data to register where you have obligations, prepare and file returns, and handle remittance, so filing isn't left for your team to manage separately.

• Is Checkout Champ data safe once it's connected to Kintsugi?

  Yes. Kintsugi holds SOC 2 Type II certification and connects to Checkout Champ using least-privilege API access, meaning we only ever touch the data we need. Everything is encrypted both in transit and at rest, and we can walk your security or finance team through our documentation on request.