WooCommerce Sales Tax Automation

WooCommerce sales tax FAQ

• Does Kintsugi calculate sales tax inside WooCommerce?

  Yes. Kintsugi's plugin calculates sales tax in real time at checkout on your WooCommerce store, and that same checkout data feeds your exposure monitoring and your filed returns. Nothing gets recalculated or re-entered downstream.

• How do I set up the WooCommerce integration?

  Create a REST API key in WooCommerce under Settings, Advanced, REST API, then connect your store in Kintsugi with your shop domain and that key. To calculate tax at checkout, install the Kintsugi plugin, add your Kintsugi API key, and turn on tax calculation. If your store sits behind Cloudflare, a firewall, or a security plugin, allowlist Kintsugi's IP addresses first.

• Does Kintsugi work with the latest version of WooCommerce and WordPress?

  Yes. Kintsugi connects through a dedicated plugin listed in WooCommerce's apps section, and it's built to keep pace with current WooCommerce and WordPress releases.

• I sell through WooCommerce and other channels. Does Kintsugi combine my sales tax across all of them?

  Yes. Kintsugi pulls data from WooCommerce and any other platform you sell through, so your economic nexus exposure, registrations, and filings reflect your total sales, not just what runs through your WooCommerce store.

• I'm currently using Avalara (or TaxJar). Can I add Kintsugi to my WooCommerce setup?

  Yes. Kintsugi connects to WooCommerce independently of whatever tax tool you're running today, so you can run it alongside your current setup and compare results before deciding anything. When you're ready to fully switch, our team handles the transition on your timeline.

• Can Kintsugi handle sales tax if I sell across multiple states, or internationally?

  Yes. Kintsugi uses your WooCommerce data to track economic nexus thresholds across every US state and monitor VAT and GST obligations in 100+ countries, so you'll know before you cross a threshold in a new state or country, not after.

• What happens when I issue a refund in WooCommerce?

  Kintsugi syncs the refund from WooCommerce and adjusts your tax liability at the transaction level, so your filings always reflect what you actually collected rather than your gross sales.

• How does Kintsugi keep my WooCommerce data secure?

  Kintsugi is SOC 2 Type II certified. We connect to your WooCommerce store with least-privilege API access, meaning we only pull what's needed to calculate and monitor your tax, and everything is encrypted both in transit and at rest. If your finance or compliance team wants to review our security documentation before connecting, just ask.