Automate sales tax for your Rillet ERP

Frequently Asked Questions

• Does Kintsugi calculate sales tax inside Rillet?

  Yes. Kintsugi calculates tax on your Rillet invoices as they're created and monitors your total tax obligations across every state and country where you sell. It uses your Rillet data as the source of truth, so your books and your filings stay aligned.

• How does Kintsugi sync data from Rillet?

  Kintsugi automatically pulls your customers, invoices, credit memos, and products from Rillet to calculate your sales tax, VAT, and GST obligations. Your data stays in sync, with no manual exports or duplicate entry required.

• I'm switching from Avalara, Anrok, Numeral, or Sphere. Can I use Kintsugi with my existing Rillet setup?

  Yes. Kintsugi connects directly to Rillet without requiring you to change how you manage your books. You can run both in parallel during evaluation, and our team will help you transition on your timeline.

• Can Kintsugi handle sales tax in Rillet if I sell across multiple states, or internationally?

  Yes. Kintsugi monitors threshold exposure across US states and internationally, using your Rillet data as the source of truth. Whether you're navigating economic nexus in a new state or managing VAT obligations abroad, Kintsugi tracks it automatically.

• Does Kintsugi support Rillet's multi-entity structure?

  Rillet is built for companies running multiple entities and currencies, and Kintsugi connects to the invoice, customer, and credit memo data flowing through your Rillet account to calculate tax on that activity. If you're running a complex multi-entity setup, our team can walk through the specifics with you.

• What happens when I issue a credit memo in Rillet?

  Kintsugi syncs credit memos from Rillet so your tax liability calculations stay accurate. One thing to flag: Rillet doesn't separately expose shipping cost on credit memos, so that field syncs as zero. Your tax calculations still reflect what you actually collected.

• Does Kintsugi handle exemption certificates for Rillet customers?

  Rillet doesn't have native support for exemption certificates today. Kintsugi does, so exempt customers and certificates need to be tracked or created directly in Kintsugi rather than pulled in automatically from Rillet. Our team can help you get exemptions set up during onboarding.

• Do I need a specific Kintsugi plan to connect Rillet?

  The Rillet tax engine connection, which calculates tax on your invoices in real time, is available on Kintsugi's Premium plan. Our team can walk you through what's included and help you find the right fit for your business.

• Is my Rillet data secure with Kintsugi?

  Yes. Kintsugi is SOC 2, Type II certified and uses a least-privilege approach to API access when connecting with your Rillet data. We never store your Rillet credentials, and we never modify your books. All data is encrypted in transit and at rest. Our security posture is designed for the same finance and compliance teams that scrutinize every vendor in their stack, and we're happy to share our security documentation upon request.