Automate sales tax in Shopware

Frequently Asked Questions

• Does Kintsugi calculate sales tax inside Shopware?

  Yes. Kintsugi's tax engine calculates sales tax at checkout on your Shopware store and uses that same data to monitor your total tax obligations and file your returns. Your storefront and your filings stay aligned.

• Does Kintsugi work with all Shopware editions?

  Kintsugi integrates with Shopware stores across editions. If you're on a custom or multi-store setup, our team can walk you through your options.

• How does Kintsugi sync data from Shopware?

  Kintsugi automatically pulls your customers, products, orders, and refunds from Shopware to calculate your sales tax, VAT, and GST obligations. Your data stays in sync, no manual exports or duplicate entry required.

• How long does it take to set up the Shopware integration?

  Most customers are connected and running in under 30 minutes. Once you authorize the integration, Kintsugi begins analyzing your data immediately to surface nexus exposure and filing obligations.

• I'm switching from Avalara (or TaxJar). Can I use Kintsugi with my existing Shopware setup?

  Yes. Kintsugi connects directly to Shopware without requiring you to change how you sell. You can run both in parallel during evaluation, and our team will help you transition on your timeline.

• Can Kintsugi handle sales tax if I sell across multiple states, or internationally?

  Yes. Kintsugi monitors threshold exposure across all US states and 100+ countries, using your Shopware data as the source of truth. Whether you're navigating economic nexus in a new state or managing VAT obligations in the EU, Kintsugi tracks it automatically.

• What happens when I issue a refund in Shopware?

  Kintsugi syncs refunds from Shopware so your tax liability calculations stay accurate. We account for these adjustments at the transaction level, so your filings reflect what you actually collected, not just gross sales.

• Is my Shopware data secure with Kintsugi?

  Yes. Kintsugi is SOC 2, Type II certified and uses a least-privilege approach to API access when connecting with your Shopware data. All data is encrypted in transit and at rest. Our security posture is designed for the same finance and compliance teams that scrutinize every vendor in their stack, and we're happy to share our security documentation upon request.