In this issue
- New integrations: OpenMeter, multi-entity Chargebee, and more
- Platform updates: self-serve back filings and missing certificates
- How Inspired Results found follow-through and peace of mind after leaving Avalara
- Find us: Reframe and Digital CPA
Last week, Kintsugi had people in three places at once: Intuit Connect, SuiteWorld, and Vertex Exchange. Watching our teams show up side by side was a good reminder that nothing we do happens alone.
Sales tax is a team sport. Behind every accurate filing is someone who understands a decades-old state rule, someone who turns it into code, and someone who explains it clearly to the customer who depends on it. Last week, those people were often in the same conversation, moving from a quirk of Texas law to a live calculation to an API response in a matter of minutes.
We learned just as much from listening. Firms told us they want flexibility instead of long-term contracts. Their clients are selling across more state lines, and their teams want sales tax to be a service they can grow. We don't have every answer, but we're working every day to make compliance something our customers and partners can count on, so they can focus on the work that matters most to them.
There's something about sitting across from someone and talking through a problem this important that a screen can't replace. Thank you to everyone who stopped by to share what you're working through. And thank you to our team, who make it a privilege to repair what's broken together.
– Pujun Bhatnagar & Jeff Gibson, Kintsugi co-founders
New integrations
🔷 Kintsugi’s new OpenMeter integration connects Kong Konnect Metering & Billing for compliance automation. We import your usage-based billing data to track sales tax exposure, calculate economic nexus, and prepare your filings, all without changing how you invoice customers.
🔷 Running more than one business entity in Chargebee? Kintsugi now supports multi-entity Chargebee setups.
🔷 Kintsugi now handles tax refunds, sales receipts, and refund receipts from QuickBooks Online and Intuit Enterprise Suite, so more of your transactions flow straight into your filings.
Platform updates
🔷 Self-serve back filings are here. Request past-period filings yourself, see estimated penalties and interest up front, and know whether Kintsugi will remit the payment or the state will bill you directly.
🔷 Spot missing exemption certificates sooner. A new view shows exemptions that aren't backed by a certificate, along with the exempt sales at risk, so you can close the gaps. Learn more about exemption certificate management with Kintsugi.
Success stories
Inspired Results is a brand management firm in Portland, Oregon, with more than 60 years in print and promotions. After a difficult experience with Avalara, they switched to Kintsugi for personalized, hands-on support that fit their unique business model rather than forcing the company into a standard playbook. “It really makes a meaningful difference,” they shared.
Find us
If you're attending any of these events, stop by to say hello!
- Reframe: November 5–7, Coral Gables
- Digital CPA: December 6–9, San Diego
Ask Kintsugi
Real questions, answered by our tax experts.
🤔 Do I need to pay for anything besides Kintsugi to file my sales tax?
💡 A couple of states love a registration fee, but most? They roll out the red carpet for free. The only thing left is your smooth monthly, quarterly, or annual filing fees. Simple, transparent, and always on your terms.
🤔 I didn't know I needed to pay sales tax. Can Kintsugi help with back taxes?
💡 Kintsugi's got your back. We'll dive deep into a full audit of your store and lay out your options. Whether it's a Voluntary Disclosure Agreement (VDA) or a more wallet-friendly alternative, we've got the playbook to keep you covered. Want to get started right away? With our new self-serve back filings, you can request past-period filings yourself and see estimated penalties and interest up front.
Get started with Kintsugi
Ready to see how Kintsugi can transform your sales tax compliance? Interested in offering sales tax advisory as a CPA firm?
