Wix for your store. Kintsugi for your sales tax.

Frequently Asked Questions

• Does Kintsugi calculate sales tax inside Wix?

  Wix calculates and collects sales tax at checkout. Kintsugi's Wix integration is read-only, so it doesn't change how tax is collected at the point of sale. Instead, Kintsugi uses your Wix order data as the source of truth to monitor your total tax obligations across every state and country where you sell, and to prepare and file your returns. This keeps your storefront and your filings aligned.

• Does Kintsugi work with all Wix plans?

  Kintsugi integrates with Wix stores across plans. Our team can walk you through your options if you have a custom setup.

• How does Kintsugi sync data from Wix?

  Kintsugi automatically pulls your customers, products, orders, and credit notes from Wix to monitor and calculate your sales tax, VAT, and GST obligations. Your data stays in sync, no manual exports or duplicate entry required.

• How long does it take to set up the Wix integration?

  Most customers are connected and running in under 30 minutes. Once you authorize the integration through Wix's standard OAuth flow, Kintsugi begins analyzing your data immediately to surface nexus exposure and filing obligations.

• I'm switching from Avalara (or TaxJar). Can I use Kintsugi with my existing Wix setup?

  Yes. Kintsugi connects directly to Wix without requiring you to change how you sell. You can run both in parallel during evaluation, and our team will help you transition on your timeline.

• Can Kintsugi handle sales tax if I sell across multiple states, or internationally?

  Yes. Kintsugi monitors threshold exposure across all US states and 100+ countries, using your Wix data as the source of truth. Whether you're navigating economic nexus in a new state or managing VAT obligations in the EU, Kintsugi tracks it automatically.

• What happens when I issue a refund in Wix?

  Kintsugi syncs credit notes derived from your Wix refunds so your tax liability calculations stay accurate. We account for these adjustments at the transaction level, so your filings reflect what you actually collected, not just gross sales.

• Is my Wix data secure with Kintsugi?

  Yes. Kintsugi is SOC 2, Type II certified and uses a least-privilege, read-only approach to API access when connecting with your Wix data. We never modify your store, and all data is encrypted in transit and at rest. Our security posture is designed for the same finance and compliance teams that scrutinize every vendor in their stack, and we're happy to share our security documentation upon request.